Director of Human Resources - Bilingual/ Travelling

Job Description

Job Description

Job Details:

• Ideal candidates will be bilingual (English/Spanish) and have the ability to work in our Birmingham office 3-4 days a week and travel to our thrift stores as needed.

• The Director of Human Resources - Bilingual/ Travelling

• This executive role is responsible for developing and executing the company's people strategy to support operational performance, workforce development, regulatory compliance, and long-term organizational growth across a multi-state retail and operations platform.

• The Director of Human Resources partners closely with executive leadership to ensure the organization attracts, develops, and retains high-performing talent while building scalable HR systems that support operational excellence and business performance.

Key Responsibilities

Strategic HR Leadership:

• Develop and execute a comprehensive human capital strategy aligned with Client's operational and financial objectives.

• Serve as a strategic advisor to executive leadership on workforce planning, organizational design, leadership capability, and culture.

• Align HR initiatives with operational priorities across retail stores, production facilities, logistics operations, and corporate teams.

• Drive initiatives that strengthen employee engagement, leadership development, retention, and workforce productivity.

HR Business Partner Leadership:

• Lead and develop the Human Resources Business Partner function supporting operational leadership across multiple markets.

• Ensure HR leaders provide strategic and practical guidance to Executives, Vice Presidents, operational leaders, and store management teams on workforce planning, talent management, and organizational performance.

• Act as a trusted partner to business leaders to address people-related challenges and opportunities.

Employee Relations & Organizational Effectiveness:

• Provide executive oversight of employee relations across the organization.

• Guide leaders on performance management, workplace conduct, disciplinary actions, and conflict resolution.

• Ensure complex employee relations matters and investigations are handled professionally, consistently, and in compliance with employment law.

• Promote a culture of accountability, collaboration, and operational excellence.

Talent Development & Leadership Capability:

• Partner with leadership to identify and develop the next generation of operational leaders.

• Oversee programs that support leadership development, management training, and succession planning.

• Identify workforce capability gaps and implement training and development initiatives that strengthen organizational performance.

HR Operations & Workforce Strategy:

• Oversee HR processes supporting the employee lifecycle, including hiring support, onboarding, performance management, and offboarding.

• Partner with operational leadership to develop workforce planning strategies that align with labor models, productivity goals, and operational growth.

• Ensure consistent HR policies, procedures, and leadership practices across all Client locations.

Compliance & Risk Management:

• Ensure compliance with federal, state, and local employment regulations across all markets.

• Partner with legal counsel to address employment matters and mitigate organizational risk.

• Maintain HR policies, procedures, and compliance programs that protect the organization and support consistent management practices.

HR Systems & Workforce Analytics:

• Oversee HR technology platforms and workforce analytics used to monitor organizational performance.

Provide leadership with insights related to:

• Employee turnover

• Workforce productivity

• Labor costs

• Employee relations trends

• Talent development metrics

• Leverage data to support informed workforce decisions and operational improvements.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.

• 10+ years of progressive HR leadership experience, including senior leadership roles.

• Demonstrated success supporting multi-location retail, operations, collections, logistics, or distribution environments.

• Strong knowledge of employment law, workforce management, and HR best practices.

• Proven ability to influence senior leaders and align people strategies with business performance.

• Professional certification such as SHRM-SCP or SPHR preferred.

• Proficient in Spanish preferred.

Leadership Competencies:

• Strategic thinking and business acumen

• Executive-level communication and influence

• Strong employee relations and conflict resolution capability

• Operational discipline and organizational leadership

• Ability to align workforce strategy with business outcomes

Travel:

• Based out of Birmingham, AL Headquarters.

• Regular travel to Client retail stores, operational markets, and facilities may be required.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.