Senior Technical Account Manager
- Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
- Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
- Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
- Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.
- Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
- Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
- Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
- Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
- Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
- Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.
- 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer).
- Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.
- Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.).
- Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence.
- Experience leading pre-sales engagements and post-sales implementation/adoption.
- Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion.
- A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution.
- Background in Application Security Posture Management (ASPM) or DevSecOps tools.
- Experience with solution design for enterprise SaaS in regulated industries.
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