Mission Support Services Coordinator

Job Description

Job Description

Description:

TriVector Services, Inc. provides quality aerospace engineering solutions to complex problems through a renowned team of engineering professionals. We are a Service-Disabled, Veteran-Owned, SBA-certified Small Business headquartered in Huntsville, Alabama. Our experienced team is dedicated to building lasting partnerships based on professional integrity and sound engineering principles. TriVector's Experience and exceptional Performance adds measurable Value to every project. TriVector Services, Inc., is seeking qualified candidates to fill our part-time Mission Support Services Coordinator position.

The Mission Support Services Coordinator serves as a primary point of contact for employees supporting an out-of-state contract and provides administrative and operational support across multiple functional areas. This role assists with timesheet communications, employee support, onboarding coordination, and general troubleshooting related to HR, contracts, payroll, and administrative processes. Additioanlly, this role serves as the primary corporate-level line leader for employees supporting a Mission Test Support Services subcontract and reports directly to the Defense Systems Strategic Business Unit (SBU) Leader. This position is based at the corporate office and provides employee oversight, operational coordination, and cross-functional support for a geographically dispersed workforce whose day-to-day tasking is directed by the Prime contractor’s on-site supervisors or team leads.

Primary Functions

This role acts as the company’s central point of coordination for employee relations, onboarding and offboarding, timekeeping discipline, issue escalation, and communication with internal functions including Human Resources, Accounting, Contracts, and Payroll. The Missions Support Services Coordinator helps ensure that employees receive consistent support, that company policies are followed, and that subcontract performance is supported through effective coordination with the Prime contractor and internal leadership. This is a part-time position based at the TriVector corporate office. Employees supported by this role are primarily located at remote customer or Government facilities. The position requires regular communication with remote employees, Prime contractor representatives, and internal corporate stakeholders during normal business hours, with flexibility to respond to urgent employee or contract matters as needed. The primary functions of this role include (but are not limited to):

• Provides corporate line leadership and employee support for personnel assigned to the Mission Test Support Services (MTSS) subcontract.
• Serve as the primary corporate POC for employee questions, concerns, and support needs related to company processes, policies, and employment matters.
• Coordinate with the Prime contractor’s on-site supervisors and team leads to stay informed on workforce issues, employee performance concerns, attendance matters, and general contract support requirements
• Oversee timekeeping compliance from a corporate perspective by monitoring completion, sending reminders, following up on issues, and coordinating with Payroll, Accounting, and Prime Team Leads to resolve discrepancies.
• Coordinate onboarding, transfers, and offboarding activities for employees assigned to the subcontract, including communication of company requirements, collection of documentation, and coordination with Human Resources, Security, IT, and other internal departments.
• Maintain accurate records related to operations, prepare and provide routine reports and updates to TriVector leadership and assist with routine reporting and data entry activities
• Perform various operational, personnel coordination, and administrative duties (which may include onboarding, administrative tracking, and employee documentation processes) in a manner compliant with all company policies as well as local, state, and federal regulations
• Maintain accurate records and assist with routine reporting and data entry activities
• Build and maintain professional working relationships with all internal and external stakeholders
• Assist with additional administrative and operational support duties as assigned

Required Qualifications

• US Citizenship required
• High school diploma or equivalent required (bachelor’s degree in business or equivalent is preferred)
• 3 to 7 years of relevant professional experience in operations, employee relations, workforce administration, project support and coordination, or related business functions
• Strong organizational skills, attention to detail, and sound judgment in handling sensitive information
• Ability to manage multiple priorities and respond professionally to employee inquiries
• Strong problem-solving and troubleshooting abilities while operating in a fast-paced environment
• Strong communication skills, professionalism, and the ability to learn quickly
• Ability to work independently and maintain confidentiality and discretion
• Proficiency with Microsoft Office applications, especially Excel, Word, Outlook, and Teams
• Ability to report on site in Huntsville, AL as needed to support departmental leads
• Prior administrative, customer service, or office support experience preferred but not required