Team Member (seasonal 10:30 AM-3:00 PM)
Job Description
Job Description
E ssential Duties & Responsibilities:
Greet and welcome customers entering the restaurant and calling into the restaurant.Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
Answer questions from customers and make menu recommendations.
Monitor that all orders are read within Company quote times.
Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
Assist in maintaining a clean workplace; Back of House (BOH) clean and stocked.
Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
Maintain a professional and presentable appearance according to the company's Uniform Standards
Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
Quickly comprehend the order tickets
Cook and prepare food according to Company standards
Filter and freshen the fryer shortening daily, following all safety procedures and
with proper safety equipment
Assist in keeping the kitchen clean throughout the shift maintaining clean as you
go and at closing time
Assist other employees as needed
Follow directions given by Manager or Supervisor
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