Reservation Support Specialist
Reservation Support Specialist Remote
We're excited to share an opportunity to join our growing team as a Reservation Support Specialist.
In this role, you'll be helping clients plan and book unforgettable experiences worldwide. This includes researching and arranging flights, hotels, resorts, cruises, rail services, excursions, transfers, and special events.
The ideal candidate is enthusiastic about creating seamless, personalized experiences, enjoys helping others, and thrives in an organized, client-focused environment. If you're detail-oriented with strong communication skills, we'd love to connect with you.
Key Responsibilities:
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Design and manage customized itineraries
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Understand and meet client needs and preferences
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Maintain certification through ongoing training
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Attend webinars for destination and product knowledge
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Represent the brand with enthusiasm and professionalism
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Collaborate with the team and share insights
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Provide budget-friendly recommendations
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Develop and distribute promotional content
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Stay updated on industry changes and regulations
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Research and arrange bookings for various services
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Communicate clearly and promptly with clients
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Resolve any issues related to bookings or reservations
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Maintain accurate client records
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Network with partners and vendors
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Participate in educational trips for hands-on learning
Benefits:
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Fully remote opportunity
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Flexible schedule
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Exclusive perks and incentives
Requirements:
- Citizenship in the US, UK, Mexico, Australia, or Spain
- Fluent in English with strong communication skills
- Smartphone with internet access (laptop or desktop is also recommended)
- Organizational and customer service skills required
- Hospitality or personal booking experience a plus
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