Key Holder

Key Holder - Franklin Spice Works- Mid City

Position Summary:

Assists Manager with all business functions, which includes store

operations, and employees.

Responsible for enhancing customer

experience, meeting sales goals, and managing staff.

Training:

• Minimum of 1-year management experience in the retail industry

• Analyzing the business and trends; strong business acumen

• Ability to recruit, hire and train

• Food experience helpful, but a love of food is a MUST

• Engaging retail floor personality

• Customer management skills

• Positive attitude and excellent communication skills

• Merchandising skills

• Strong organizational skills

• Cash register knowledge necessary

Physical

Requirements:

• Must be able to lift 50lbs.

• Must be able to stand for long periods.

Responsibilities:

• Assists Store Manager in running of the store.

• Assists in hiring needs, including recruiting to fill open positions

quickly.

• Helps Store Manager develop business strategies to expand store

traffic, customer base, and grow profitability.

• Propose innovative ideas to increase store sales.

• Demonstrates desired behaviors to help meet sales goals.

• Assists in store administration, such as maintaining inventory and

ensuring compliance of all policies and procedures.

o Open and close the shop and the POS system.

o Create monthly schedule for team when Manager is unable.

o Expediting shipments/deliveries weekly and creating orders

weekly when needed.

• Assists the Store Manager in providing strong leadership to the team

while helping to deliver consistent, in the moment, feedback and

coaching.

• Helps Store Manager identify training needs and helping to provide

ongoing training to the team as needed

• Regularly communicates with the Store Manager on all store specific

happenings and to discuss store opportunities.

• Ensures that all pricing, signage, and displays are correct at all times

• Consistently creates a welcoming environment for customers by

greeting and meeting their needs; leading by example for the team.

• Maintain store standards, cleanliness standards, and visual

standards.

• Be a shining example to the team in behavior and performance