Customer Service Representative - State Farm Agent Team Member

Jenna Mack - State Farm Agent
Ozark, AL

Job Description

Job Description

Benefits:

  • Licensing paid by agency
  • Disability insurance
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I’ve been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays.

I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about.

Our office is built on a family-oriented culture — we work too closely and too often not to genuinely support each other. I’m looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day.

What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If you’re looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Posted 2026-08-06

Recommended Jobs

Medium Voltage Area Manager

Rivers Electrical Services LLC/ d.b.a. REAMCO
Childersburg, AL

Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Competitive salary ~ Dental insurance ~ Health insurance ~ Paid time off ~ Training & development ~ Vision insu…

View Details
Posted 2026-07-27

Junior Control Software Engineer

Hughes
Florence, AL

Do you love designing products that will innovate? Do you enjoy working with cutting-edge technology can impact the world? Join our Industry & Energy Technology Team! Our IET business provides …

View Details
Posted 2025-09-20

Laboratory Technician

Dynamics ATS
Excel, AL

Laboratory Technician   JOB-10047220 Anticipated Start Date August 10, 2026   Location Sugar Land, TX   Type of Employment Contract Hire   Employer Info Our client is a…

View Details
Posted 2026-07-29

Intern - State Farm Agent Team Member

Roxy Clifton - State Farm Agent
Fort Payne, AL

Job Description Job Description Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development Sales & Marketing In…

View Details
Posted 2026-08-08

SALES MANAGER

BB BHF STORES LLC
Opelika, AL

Job Description Job Description Position Description: Position Summary The Sales Manager along with the Credit Manager are the second in charge at the individual branch location. The Sales Man…

View Details
Posted 2026-03-17

Referral and Authorization Coordinator 8am-5pm

Coosa Valley Medical Center
Sylacauga, Talladega County, AL

A little about us... Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members. Below is an exciting opportunit…

View Details
Posted 2026-08-05

USACE Cost Estimator

Kundlas Consulting Group LLC
Mobile, AL

Job Description Job Description About Company: Kundlas Consulting Group LLC is a professional consulting firm specializing in construction inspection and compliance services for public infrast…

View Details
Posted 2026-06-03

Human Landing System (HLS) Propulsion Engineer

Trivector Services Inc
Huntsville, AL

Job Description Job Description Description: TriVector Services, Inc. provides quality aerospace engineering solutions to complex problems through a renowned team of engineering professionals. W…

View Details
Posted 2026-07-25

Spa Associate

Hand & Stone - 3800 Gulf Shores Pkwy - Gulf Shores, AL
Gulf Shores, AL

Job Description Job Description Job Description:  Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 loca…

View Details
Posted 2026-08-03

Portfolio Manager

WHITMAN PARTNERS INC
Mobile, AL

Job Description Job Description Whitman Partners is the #1 market leader for search, placement, and consulting for Directors of Surgical Services in hospitals and surgery centers nationwide. Whit…

View Details
Posted 2026-07-26