Medical Assistant (RCA)

Job Overview

Join our Rheumatology clinic as a Medical Assistant. In this vital role, you will work alongside rheumatologists and clinical staff to deliver exceptional care to patients. You will play a key part in ensuring smooth clinic operations, accurate documentation, and a compassionate patient experience. This is an excellent opportunity for a dedicated healthcare professional looking to grow their skills within a specialized and rewarding field.

Responsibilities:

• Greet patients warmly, verify their information, and assist with patient intake to ensure efficient clinic flow.
• Measure and document vital signs, pain assessments, and patient histories accurately using Electronic Health Record (EHR) systems.
• Prepare examination rooms and assist providers.
• Administer or assist with biologic and DMARD (disease-modifying antirheumatic drug) infusion therapy under provider supervision, following established protocols.
• Coordinate and track laboratory orders, including inflammatory markers (ESR, CRP, ANA panels) and imaging referrals relevant to rheumatologic conditions.
• Manage clinical documentation, including accurate ICD coding for rheumatologic diagnoses, and maintain up-to-date patient records in compliance with healthcare regulations.
• Support prior authorization processes for specialty medications and biologics, which are common in rheumatology practice.
• Educate patients on treatment plans, medication instructions, injection techniques, and follow-up care.
• Maintain cleanliness and organization of clinical and infusion areas while strictly adhering to infection control protocols.

Skills & Qualifications:

• High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.
• Certification as a Medical Assistant (CMA or RMA) preferred.
• Strong foundational knowledge of anatomy, physiology, medical terminology, and clinical practices, with a particular interest in autoimmune and musculoskeletal conditions.
• Experience in a specialty or primary care clinical setting preferred; rheumatology experience is a plus.
• Proficiency with EHR systems for documentation, scheduling, and coordination of care.
• Familiarity with ICD coding and prior authorization workflows, especially for specialty and biologic medications.
• Current Basic Life Support (BLS) certification preferred.
• Compassionate, patient-centered approach with the ability to build rapport with patients managing chronic, long-term conditions.
• Strong organizational and communication skills with the ability to thrive in a fast-paced clinical environment.