Food and Beverage Manager

Job Description

Job Description

Description:

Job Summary

The Food and Beverage Manager facilitates and plans activities to ensure the correct operation of the food and beverage department. This role is responsible for coordinating staff activities related to managing day-to-day operations, as well as special events as needed. The F&B Manager manages service and breakdown of events efficiently and ensure all personnel follow specific food and beverage protocols to increase member satisfaction.

Supervisory Responsibilities:

· Leads and manages a team of food and beverage staff, including supervisors, servers, bartenders, and kitchen staff.

· Motivates employees through leadership abilities and provides training.

· Contributes to the recruiting process to select new personnel.

· Fosters a positive and productive work environment, promoting teamwork and excellent customer service.

Duties/Responsibilities:

· Oversees daily food and beverage operations, ensuring high-quality products and services.

· Works closely with other assistants in a fast-paced team environment, as well as suggest specific changes that generate cost savings and increase member quality standards.

· Follows business strategies and work to reach relevant company objectives, including budgeted revenues.

· Ensures that all staff members follow strict health department regulations and creates detailed notes for their superiors to request specific items or change products.

· Manages inventory, labor costs, and budgets to achieve revenue and profitability goals.

· Implements and maintains quality control processes to ensure consistency and excellence.

· Ensures exceptional customer service, responding to member feedback and concerns.

· Develops and implements customer loyalty and retention programs.

· Coordinates and executes successful events, banquets, and catering services.

· Works closely with members and clients to customize events and exceed expectations.

· Follows CCM mission and values, including providing the best quality service possible. “Service with a Smile” is a key element in providing a positive experience.

· Other duties as assigned.

Requirements:

Required Skills/Abilities:

· Strong people-orientated skills, verbal skills, and written communication skills to effectively deal with people at different organizational levels both inside and outside the organization.

· Well-developed problem-solving skills and ability to develop conceptual alternatives.

· Must possess the ability to seek out new methods and innovative ideas and be willing to incorporate them into existing activities practices.

· Advanced computer skills Microsoft Office and knowledge of club management software is essential. Must have strong editing skills.

· Must be available for emergency and scheduled work requirements on evenings, weekends, or holidays.

Education and Experience:

· 2-3 years of management experience.

· American Red Cross and AED certification preferred or willing to take course.

· Must have ServSafe certification or Mobile County Food and Beverage Handler card/certificate.

Physical Requirements:

· Must be able to lift up to 25 lbs., with or without accommodation.

· Must be able to climb stairs.