Senior Manager, Security & Crisis Management

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? The Senior Manager, Security & Crisis Management (SCM), will work collaboratively with cross-functional partners to ensure the effectiveness of emergency response personnel, processes, and technology. This role will also serve as the SCM liaison to our EHS&S, medical, and facilities organizational partners. Scope: U.S. Manufacturing Sites (KY, AL, GA, TN, SC), FirstBuild & Forum (Louisville, KY), and CoCreate (Stamford, CT) **Position** Senior Manager, Security & Crisis Management **Location** USA, Louisville, KYUSA, Atlanta, GA, USA, Columbia, SC, USA, Montgomery, AL, USA, Nashville, TN **How You'll Create Possibilities** **Primary Responsibilities Include:** + Management of contract security program; personnel and contract expectations + In coordination with Contract Security Account Managers, design, implement, and validate processes related to officer recruitment, retention, performance, and training + Conduct ongoing site assessments of security posture (people, processes, and technology) to ensure accurate and effective deployment of resources to meet the current risk environment + Lead or support the design and delivery of continuous improvement projects related to emergency preparedness + Ensure appropriate response to emergencies + Ongoing and needs-based liaison with emergency personnel: fire, EMS, law enforcement + Develop and/or deliver training in the areas of emergency preparedness and response; support EH&S, medical, and facilities as needed + 24/7 response and on-call availability required for emergency situations, except for approved time off **Emergency Preparedness and Incident Response (40%)** + Assist in developing and updating emergency preparedness and response plans + Lead emergency preparedness and response training + Lead incident management and corrective action planning + Ensure appropriate and timely response to requests for support or emergency events + Support annual drills and crisis training initiatives + Maintain liaison with local emergency services + In collaboration with EHS&S and SCM team members, support required annual drills (i.e. Evacuation, Take Cover, Workplace Violence, Crisis Management) + Collaborate with local emergency services to maintain readiness **Contract Security Oversight (30%)** + Establish professional expectations and KPIs for security personnel + Ensure contract adherence and accountability for performance + Oversee training strategies to align with current risks + Handle procurement and financial tasks related to security operations + Ensure sites are receiving the appropriate level of officer interaction, patrol, and follow-up + Foster stakeholder relationships to enhance security performance **SCM Awareness, Training, and Compliance (20%)** + Support security and crisis preparedness training initiatives + Oversee de-escalation and active shooter response training initiatives + Develop and disseminate security-related communications + Maintain comprehensive training records **Physical Security: Asset Protection and Loss Prevention (10%)** + Implement and audit security policies + Lead improvement projects for enhanced security measures + Conduct training on security protocols for all personnel + Partner with the CTPAT Program Leader to conduct (or ensure completion of) CTPAT training audits at manufacturing sites as needed **Specialized Responsibilities: (Louisville, KY Manufacturing Sites)** + Support partner requests involving behavioral concerns + Support the fire extinguisher program + Support quarterly fire inspections + Support fire investigations + Oversee Incident Command training program **What You'll Bring to Our Team** **Qualifications / Requirements:** + Bachelor's Degree (10 years' experience in fire, police, EMS, hazardous materials, military, corporate security or EHS, a combination thereof, or other hands-on experience may substitute for a bachelor's degree) + Minimum 10 years' experience in one or a combination of the following sectors: corporate security, EHS&S, Emergency Services (Fire/EMS), law enforcement, or military required + Minimum 5 years' personnel management experience + Minimum 5 years' experience in emergency preparedness and response + Minimum 5 years' experience conducting physical security, risk, and vulnerability assessments and/or equivalent compliance and audit experience + Trained in active shooter response and behavioral de-escalation techniques + Experience managing vendors to contract or equivalent experience managing personnel to project expectations + Strong team player able to collaborate with cross-functional personnel at all levels within the Company + Change oriented - able to effectively generate process improvements; support and deliver change; confront difficult circumstances in creative ways + Effective Communicator + Self-motivated + Demonstrated ability to collect and evaluate data/information to make judgments, anticipate obstacles, and develop plans to resolve + 24/7 on-call availability for emergencies (except for approved time off) + Position located in Louisville, KY Desired: + Active shooter response trainer certification: ALICE + Behavioral de-escalation trainer certification: AVADE + Knowledge of Red Flag Indicators + Experience working with labor unions + Familiarity with physical access control systems software and hardware + Familiarity with the Customs Trade Partnership Against Terrorism (CTPAT) Program + Minimum 5 years' project management experience + Minimum 5 years' experience in training development, delivery, and validation of learning + Minimum 3 years' audit and validation of learning experience **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to [email protected]_