Remote Customer Support Specialist
Job Description:
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you'll handle inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities:
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
Requirements:
- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills(Microsoft Office proficiency)
- Ability to work flexible hours, including evenings and weekends(set your own schedule)
Technical Requirements(MANDATORY to begin work):
- Windows 11OS
- Minimum 16 GB RAM(desktop or Laptop)
- No Chromebooks or Apple computers
- Dual monitors(not needed at time of application)
- Noise-canceling USB headset(not needed at time of application)
- Hardwired internet connection (not needed at time of application)
Benefits
Benefits
- Work from the comfort of your home
- Starting pay of $12-$15/hour(with increase opportunities)
- Opportunities for advancement based on performance
- Supportive team environment
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