IT Business Analyst

Job Description

Job Description

Job Title: IT Business Analyst

Directorate: Information Technology

Location: Maxwell AFB, AL (Hybrid/Remote Work Eligible)

Reports To: Deputy Chief Information Officer (Katrina Jackson)

Position Type: Full Time

Typical Hours: 40 Hours / Week

Required Travel: Yes, <=10% per year

Contractor: No

FLSA Status: Exempt

Closing Date: 19 May 2026

Join a mission-driven organization that supports Civil Air Patrol’s nationwide operations! We’re seeking an IT Business Analyst to supports Agile delivery teams by independently gathering, documenting, analyzing, and clarifying business requirements to ensure successful solution delivery. This role works closely with the Product Owner, Scrum Master, developers, and stakeholders to translate business needs into clear, actionable work items within Azure DevOps. The Business Analyst plays a hands-on role in backlog refinement, requirements documentation, and day-to-day delivery support. This position focuses on ensuring work is well-defined, understood, and ready for development by proactively identifying gaps, facilitating discussions, and driving clarity across teams.

Salary Range: $72,000 - $90,000 (annually), based on experience and qualifications.

What You’ll Do

• Develops and refines user stories and acceptance criteria within Azure DevOps in collaboration with the Product Owner.
• Supports backlog refinement by ensuring stories are clearly defined, complete, and ready for development.
• Clarifies requirements and answers questions from developers and QA during the development lifecycle.
• Documents business processes, workflows, and system behavior as needed.
• Participates in Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
• Validates completed work against acceptance criteria and requirements.
• Supports defect triage by helping analyze issues and confirm expected behavior.
• Works with QA to ensure requirements are understood and testable.
• Assists with User Acceptance Testing (UAT) by supporting users and clarifying expected functionality.
• Identifies and documents gaps, inconsistencies, or missing requirements.
• Supports reporting and data needs by helping define required data elements and outputs.

Supervisory Responsibilities:

• None

What We’re Looking For

• Bachelor’s degree in Business, Information Technology, or a related field.
• 4–6+ years of experience in business analysis or a related role.
• Strong attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Clear and effective written and verbal communication.
• Ability to organize and manage multiple tasks.
• Team-oriented with a willingness to learn.
• Comfortable working in a structured Agile environment.
• Experience working in Agile teams and tools such as Azure DevOps.
• Ability to write and refine user stories and acceptance criteria.
• Strong understanding of business processes and system workflows.
• Ability to work independently while following defined processes.
• Valid driver’s license; ability to pass a comprehensive background check.

Why You’ll Love It Here

• Impact a national organization dedicated to serving our communities, saving lives, and shaping futures.
• Enjoy flexibility with hybrid/remote work eligibility.
• Work in a collaborative environment with opportunities for professional growth

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision plans.
• Flexible Spending Accounts: Health and dependent care.
• Retirement Savings: 401(k) with employer match.
• Paid Time Off: Generous vacation, sick and personal leave, and holidays.
• Professional Development: Training programs and certification support.
• Life Insurance: Employer-paid coverage.
• Supplemental Insurance: Disability, critical illness, accident, and hospital indemnity.
• Flexible Work Options: Hybrid/remote work eligibility and family-friendly policies.

Why Work for Civil Air Patrol

At Civil Air Patrol (CAP), you are joining a mission-driven national organization working to save lives, strengthen communities, and shape the next generation of leaders. As the official civilian auxiliary of the U.S. Air Force, CAP blends the purpose of public service with the innovation and agility of a modern nonprofit. Every role contributes directly to meaningful service in America’s communities.

Our people advance youth development, aerospace education, and provide trusted emergency response mission support for military, civil, and government agencies. Working at CAP means collaborating with passionate professionals and skilled volunteers across all 50 states, U.S. territories, and more than 1,400 communities.

We offer an environment where your work makes a visible impact. Employees support first responders after natural disasters, contribute to Air Force-assigned missions, and empower thousands of cadets nationwide. You will be part of a team committed to service, innovation, and continuous learning, with opportunities to grow your career while supporting critical community and national needs.

If you want a career with purpose, teamwork, and the chance to make a difference every day, Civil Air Patrol is where your work truly matters.

To apply , submit a detailed resume. This position does not offer a relocation package. Salary range: $72,000 - $90,000. Closing date: 19 May 2026.