Dispatcher, Customer Service Rep
We’re Hiring: Dispatcher / Customer Service Representative
Mobile, Alabama (In-Person)
Superior Transportation, Inc is growing, and we’re looking for a dependable and motivated Dispatcher / Customer Service Representative to support operations at our Mobile, AL terminal.
This role is ideal for someone with container drayage and port operations experience who thrives in a fast-paced environment and enjoys problem-solving, communication, and keeping freight moving efficiently.
Position Highlights:
• Coordinate and dispatch container moves to/from APM Terminal
• Schedule pickups, deliveries, appointments, and driver assignments
• Communicate with drivers, customers, brokers, and port terminals
• Track ETAs, load status, PODs, and operational updates
• Support billing documentation and issue resolution
• Monitor equipment utilization and driver productivity
Qualifications:
• Experience in container drayage, dispatching, or port operations required
• Familiarity with APM Terminal operations and Termpoint preferred
• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Basic computer proficiency (Excel, email, TMS systems)
Preferred Experience:
• Dispatch software / TMS systems
• Port appointment systems, chassis, and container flow
• Fleet or driver management
What We Offer:
• Opportunity to grow into a full-time leadership support role
• Hands-on operational experience with real impact
• Growing company with advancement opportunities
Pay: $18.00 – $22.00 per hour
Benefits: Paid Time Off
If you’re ready to join a growing transportation operation and help keep freight moving efficiently along the Gulf Coast, we’d love to hear from you.
Apply / Learn more by emailing ***email_hidden***
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