Reception/Registry Staff Kidlavie Alabama LLC

Kidlavie Alabama Llc
Mobile, AL

Job Description

Job Description

Position Overview

The Reception/Registry Staff member is the first point of contact for guests at KidLavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.

Primary Responsibilities

  • Greet and welcome guests with a friendly, professional attitude.

  • Manage guest registration for playground entry, birthday parties, workshops, and events.

  • Answer phone calls, respond to emails, and provide information about services, packages, and schedules.

  • Handle reservations, event bookings, and process payments through the POS system.

  • Maintain accurate records of guest registrations, attendance, and transactions.

  • Coordinate with other departments (kitchen, art, event staff) to ensure smooth guest experiences.

  • Keep reception and waiting areas clean, organized, and guest-ready.

  • Assist with administrative tasks such as filing, scheduling, and report preparation.

  • Address guest inquiries and escalate issues to management when necessary.

Requirements

  • Previous experience in customer service, reception, or hospitality preferred.

  • Strong communication and interpersonal skills.

  • Ability to multitask and stay organized in a busy environment.

  • Comfortable using computers, scheduling software, and POS systems.

  • Friendly, professional, and reliable.

  • Flexible to work evenings, weekends, and holidays.

What We Offer

  • Friendly, family-focused work environment.

  • Opportunities for career growth within Kidlavie Alabama LLC.

  • Employee perks and discounts.

  • Training in guest service, scheduling, and administrative tasks.

Posted 2025-10-22

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