Field Service Technician

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive Pay

• Paid vacation, holidays, and sick time.

• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.

• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

• Encouraging and collaborative team environment.

• Dedication to safety through our Zero Harm policy.

• JCI Employee discount programs (The Loop by Perk Spot).

• Check us out: A Day in the Life of the Building of the Future -

What you will do:

We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control, RFID, and Video equipment.

How you will do it:

• Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.

• Keep track of your work orders via computer, including products serviced, work performed, hours and parts utilized.

• Maintain and manage an accurate parts inventory at levels that insure a first-time fix.

• Demonstrate and train customers how to use their equipment properly.

• Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities, or any recurring problems.

• Take care of other tasks as required.

What we look for:

• High School Diploma or GED

• 2 years associate degree in Electronics and/or Networking, or technical military equivalent required.

• Must have a valid driver’s license.

• 3 years prior work experience in related field.

• Competed basic EAS and Video training and certifications.

• Highly organized, strong interpersonal skills and ability to work independently.

• General knowledge of electronics required.

• Ability to obtain state license as required for all pertinent states. (State Dependent)

• Must have mechanical aptitude and be able to use hand and power tools.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Strong organizational skills, positive attitude, and ability to learn quickly.

• Must be capable of working independently or as a team.

• Working Knowledge of MS Office and basic PC skills.

• Excellent written and oral skills

• Ability to travel and work overtime as needed.

• Able to read and interpret blueprints and Scope documents.

• Certified in all Video & RFID solutions currently sold and serviced by Retail – preferred.

• Network Certification - Full competency in all required networking, advanced performance.

• Networking Fundamentals

• Networking Fundamentals Part One: Network Addresses

• TRS - Networking 101

• Ability to mentor and train others

• Ability to perform service on more complete integrated solutions.

HIRING HOURLY RANGE: $25.19-$34.66 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at