Senior Customer Success Manager (m/w/d)
- Customer onboarding and support – Guide customers through our platform and support them step by step in their projects
- Building long-term customer relationships – Foster sustainable and trust-based connections with customers
- Specialization or variety – your choice – Focus on specific industries or regions to become a specialist, or build a diverse and dynamic customer portfolio
- Continuous development – Take on new customers regularly to keep your work exciting and varied
- Experience in Customer Success Management – At least 2 years of professional experience in this field
- Structured and independent working style – You are organized and a true team player
- Customer focus and strong communication skills – You enjoy interacting with international business customers
- Expertise in sustainability or compliance – Experience in these areas is desirable
- Technical affinity – You have an interest in software/apps and ideally experience in software administration
- Knowledge in procurement or supply chain management (a plus) – Experience in these areas is beneficial
- Strong communication skills – Excellent English skills are required; an additional language is a plus
- Exciting and Meaningful Tasks : A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential
- Agile Work Environment : Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential
- Great Team : A professional and welcoming team that’s excited to have you on board
- Attractive Benefits : 30 days of vacation and an EGYM Wellpass membership to support your work-life balance
- Flat Hierarchies : Successfully implement your own ideas and actively contribute to shaping the future
- Modern Workplace : Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany
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