Lead Infusion Specialist/Manager (RN/NP)

Job Description

Job Description

Salary: $35 plus tips, Commission and Bonuses

Location: Prime IV Hydration & Wellness, Homewood AL

Who We Are
Prime IV Hydration & Wellness is the fastest-growing national IV health and wellness franchise, with over 160 operational locations and 100 more opening in 202526. Named #1 in Category
by Entrepreneur Magazine in 2024, Prime IV has built its reputation on outstanding client service, consistent wellness outcomes, and a spa-like environment that helps people look, feel, and live their best.

At Prime IV, we combine advanced wellness treatments with a premium spa experience, what we call
The One Hour Vacation.
Come join a team committed to helping our community thrive in health and wellness.

Job Summary

We are seeking compassionate and skilled and experience Lead Infusion Specialist/Manager (RN) to join our team. Our Lead will plays a key role in overseeing our protocols, scheduling as well as administering IV therapy and injectable wellness treatments, ensuring client safety, comfort, and satisfaction. This position is ideal for leaders who enjoy hand on work and enjoy direct patient interaction, want to build long-term client relationships, and are passionate about holistic health and wellness.

Compensation:

Hourly: $35 / Hour

Compensation is offered based on qualifications and experience. Since this is a medical spa and not a treatment center, our team members can receive tips/commissions for their services, suggested treatment and their commitment to quality patient relationships and treatments.

$3 - $15/per hour additional income.

• Commissions for memberships and ad-ons.
• Gratuities

Spa Hours:

Tuesday Thursday 10-7; Friday - Saturday 10AM to 5PM.

Essential Duties

• Oversee Protocols, procedures, Inventory, coach and manage to the Prime Approach to Sales
• Increase Client retention, memberships and overall sales through coaching and development of the team.
• Client check in, consultation, therapy recommendation
• Practice Prime IV standards of excellence, client experience, safety, client relationship development
• Exemplifies outstanding client experience, welcome, communication, observation, empathy, service and support; Measurement Google Reviews > 100 and 5.0.
• Team work and cultivating a Team Prime culture, working as a unit and committed to the community and their health and wellness.
• Self study during slow times, nutrients, Prime content; client calls to schedule appointments with members.
• Administrative duties (check clients out, 100% accurate medical record documentation, 100% adherence to all safety standards set forth for the delivery of hydration IV therapies and injections, cleaning of spa daily, organizing, inventory and restocking)
• Daily phone follow up with clients from prior day, call clients not coming in for IVs and have memberships.
• Selling memberships, injection series, along with NAD+ and Niagen Packages
• Helping Owners grow and cultivate the business and impact in Homewood and surrounding communities to include Planning and hosting weekend events, attending chamber events, business outreach via text, phone calls etc.
  

Essential Qualifications

• Registered nurse -RN with IV certification -Skilled and experienced in starting IVs is a MUST.
• Leadership skills, experience leading people
• Organized thinker and planner
• Strong desire to see results in the health and wellness of our community
• Authentic passion for relationships, caring for people, customers and the Prime IV team
• Desire to see the spa thrive and grow financially
• Strong work ethic
• Lead by example attitude

What will I do in this role?

• Market ambassador for the spa with the owners. Outreach and networking as schedule allows.
• RN leads client greeting and intake . This discussion includes determining the clients health history, health goals, what their intended outcomes are and delivery of thorough understanding and education of our therapies/services/benefits to clients. This consultation leads to a complete package of needed services.
• IV Insertion and therapy administration. While maintaining compliance with internal protocols and 797 requirements: Compounding IV bags, mixing and measuring injectables, and administering to customers. Periodic checking on customers for comfort and conclusion of their service. Removal and clean up IVs therapies.
• Client experience. Our desire is for our customers to add us into their healthy lifestyle habits. Over the last several years we have seen a transition to preventive healthcare. We want to be a major part of this shift for our community.
• Leadership. Regardless of your job title, we expect leadership and emotional intelligence on our team. Our mission is to cultivate the very BEST IV therapy spa in St. Augustine and the very BEST place to work for our team members. We seek and retain A players.
• Administrative. Self-directed cleaning of spa, organizing, restocking, inventory, and ordering of supplies. Our lead nurse will assume these responsibilities but will delegate and assist with the owners as necessary.
• Love what you do. Being on our team is not just a job. We are seeking team members that see this as an opportunity to make a bigger impact on our community and enhance their own lives both professionally and personally.

Requirements:

• 5 years experience with IV insertion
• ER experience preferred
• Sales experience preferred

Job Type:
Part-time (Opportunity for Full-Time)

Pay:
$35 per hour base + tips & commission

Benefits:

• Employee discount and 1 Free IV a month
• Opportunities for advancement