Quality Manager

Job Description

Job Description

PURPOSE

The Quality Manager's primary goal is to reduce quality issues, audit processes and improve product lines. This role should work towards a year-over-year reduction in customer returns due to quality issues and is responsible for Quality System implementation to ISO-compliant level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collects and analyzes production samples to evaluate quality.
• Analyzes quality control test results and provides feedback and interpretation to production management or staff.
• Monitors performance of quality control systems to ensure effectiveness and efficiency.
• Communicates quality control information to all relevant organizational departments, outside vendors, or contractors.
• Manages all employees of the department including the performance management and hiring of the employees within that department.
• Instructs staff in quality control and analytical procedures.
• Produces reports regarding nonconformance of products or processes, daily production quality, root cause analyses, and quality trends.
• Participates in the development of product specifications.
• Identifies critical points in the manufacturing process and specifies sampling procedures to be used at these points. •Creates and implements inspection and testing criteria or procedures.
• Oversees workers including supervisors, inspectors, or laboratory workers engaged in quality activities. •Reviews and updates standard operating procedures and business management systems.
• Reviews quality documentation necessary for regulatory submissions and inspections.
• Directs the tracking of defects, test results, or other regularly reported quality control data.
• Direct product testing activities throughout production cycles.
• Instructs vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
• Monitors the development of new products to help identify possible problems before mass production.
• Confers with marketing and sales departments to define client requirements and expectations.

QUALIFICATIONS

• Knowledge of quality concepts, statistical analysis, risk management, and investigation techniques.
• Knowledge of Microsoft Office, Statistical applications, ISO

EDUCATION and/or EXPERIENCE

• Technical, associate's or bachelor's degree in industrial-related field preferred.
• 7 years of industrial-related experience
• 3 years of managerial experience

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to read and interpret documents such as safety rules, operating instructions, and work instructions.

MATH ABILITY

Ability to add, subtract, multiply, and divide using whole numbers.

COMPUTER SKILLS

The incumbent needs a basic understanding of computers and printers

CERTIFICATES AND LICENSES

ISO Certification Preferred

SUPERVISORY RESPONSIBILITIES

Supervise Quality Supervisor, and Lab techs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in a manufacturing environment in all types of weather. While performing the duties of this job the employee regularly works with manufacturing equipment. An employee performing the duties of this job is required to use proper safety procedures to eliminate any potential hazards. The noise level in the work environment is moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires moderate physical effort and the use of motor skills requiring manual dexterity. While performing duties of this job, the employee will regularly sit, stand, walk, kneel and crouch. The employee must be able to physically lift, lower, and carry products weighing up to 50 lbs. The position may require an operating forklift, requiring some coordinated movements.

Operating a forklift or other manufacturing equipment is considered a "Safety Sensitive" function. A Safety-Sensitive Function, as defined by the Company, is one that requires the operation of motor vehicles, forklifts, or motorized warehouse equipment, or one that involves inspecting, servicing, conditioning, controlling, supervising, and loading or unloading such machinery. Employees performing "Safety-Sensitive Functions" are prohibited from reporting to work or being on duty while under the influence of alcohol or drugs.

Selected candidate will be subject to a background check and drug screen. All offers will be contingent on satisfactory screening results.