Member Services Representative Full Time
Job Description
Job Description
Benefits:
- Free uniforms
- Training & development
- Wellness resources
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities
- Demonstrate knowledge of the Planet Fitness Brand & model behavior in accordance with Planet Fitness mission statement
- Greet members, prospective members and guests, providing exceptional customer service as well as a friendly and welcoming atmosphere
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Facilitate needed updates to members accounts.
- Facilitate guided tours and present amenity offerings to prospective members
- Execute membership sales
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Maintain and uphold company policies and procedures
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude with a smile!
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Recommended Jobs
BROILER SERVICE TECHNICIAN
Description Position at Pilgrim's Broiler Service Technician GENERAL SUMMARY:Responsible for monitoring bird mortality, feed conversion, sizing, and scheduling. Works with contract growers by …
Tugger Operator- B Shift- Vance, AL
Job Description Job Description Description: Shift: 6pm-4:30am Sunday-Thursday with occasional Friday shifts as needed. Position Purpose To operate a powered tugger to transport materi…
Licensed Clinical Social Worker (LCSW)
Position Overview: We are seeking an experienced and compassionate Licensed Clinical Social Worker (LCSW) to support individuals and families through clinical assessments, counseling, and case ma…
Paving Foreman - Asphalt Machine Operator
Job Description Job Description Paving Foreman - Asphalt Machine Operator | United Trades of America Location: Hueytown/Birmingham, AL Pay: $30-$35/hour depending on experience Positi…
Optometrist Job - Troy, AL - Strong Medically Oriented Opportunity#5949
Nestled just south of Montgomery and just north of Dothan, the City of Troy, Alabama, offers visitors the charm of a small city along with a stimulating urban environment. Troy has a beautiful and vib…
Prior Authorization Pharmacy Technician (Remote)
Urgent Hiring for Remote Pharmacy Technician Job Description: + Order Entry for new/refill medications. + Respond to customer inquiries as necessary. + Assist in other phases of computer operations in…
Assistant Manager - 644 Jeff Rd.
Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAK…
Welder / Fitter
Job Description Job Description NORTH AMERICAN CONSTRUCTION SERVICES, LTD. North American Construction Services, Ltd. is hiring a permanent, full-time Fitter/Welder to join our team in Pins…
DEVSECOPS ENGINEER
Job Description Job Description QTEC Aerospace is seeking a DEVSECOPS ENGINEER to join our team of professionals in Huntsville, AL. The qualified applicant will become part of a team of professio…
Software Development Manager (OCI)
**Job Description** At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a s…