IT Technician

Job Description

Job Description

We are seeking an IT Technician to join our team! You will handle a variety of projects to support and improve our customer’s network systems.

Responsibilities:

• Manage all aspects of the networking platform
• Troubleshoot network & system issues
• Monitor active network and server infrastructure
• Perform routine preventative maintenance on equipment
• Administer network security measures to prevent system interruptions or breaches
• Execute sensitive data backup and restoration procedures
• Document all technical procedures and user guides

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, keyboards, mouse,etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

​ Qualifications:

• Previous experience as a network or systems administrator
• Knowledge of TCP/IP and data protocols
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Strong troubleshooting and critical thinking skills
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, or relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)