Wellness Coordinator

Job Description

Job Description

Full job description

Description:

About SWTHZ

SweatHouz (SWTHZ) is a premier wellness brand and a leader in contrast therapy, committed to enhancing the well-being of its clients. SWTHZ offers an unparalleled health and wellness experience grounded in scientific research by integrating infrared saunas, cold plunges, and vitamin-C showers in a luxurious private suite environment.

SWTHZ currently operates 45+ corporate and franchised contrast therapy studios and expects to open 100 additional locations in the next 12 months.

About the Job

We are seeking a dynamic sales associate for our first franchise location in Birmingham, AL. Over the next 24 months, we will expand SWTHZ studio locations to Huntsville, AL and Chattanooga, TN, creating tremendous growth potential!

The sales associate delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering studio membership and retail products and services. The sales associate builds relationships and translates the mission of SWTHZ through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. The sales associate delivers successful guest and member engagement, and attainment of sales revenue goals. Your work will make a significant impact and contribution to the growth of SWTHZ, for which you will be rewarded.

This is a FULL-TIME position 30-40 hours/week over a variety of shifts 6:30am to 8:30pm weekdays and 7:30am to 5:30pm weekends.

Requirements:

Essential Duties & Responsibilities
Guest (Intro) Experience and New Membership Enrollment

• Executes the relationship-based sales model with each intro and passionately relates how SWTHZ products/services will satisfy their needs and goals.
• Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals.
• Communicates membership options in a clear and concise manner.
• Effectively and professionally enrolls guests using company sales techniques and protocol.
• On-boards new members successfully and assists with all member retention activities to drive studio profitability
• Consistently achieves or exceeds personal and team sales goals

Prospecting and Lead Generation

• Responsible for effectively setting appointments for all leads and potential new business opportunities.
• Manages and follows up on leads/new business in CRM system
• Executes daily plans for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals.

Client Experience

• Partners with Studio Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
• Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
• Maintains name relationships with members and serves as a resource for their questions or concerns.
• Provides a clean, friendly, well-maintained studio to members and guests.

Studio Experience

• Help maintain an organized and clean studio, lobby, and front desk area
• Assist with suite turnover including the cleaning and sanitation of both the sauna and shower areas after each session
• Assist with laundry (loading washers/dryers, folding towels, keeping cold compresses stocked)

Qualifications

• 1+ years in sales
• High School Diploma or GED required
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certification (AED) received through in person training required
• Experience with membership sales is a significant advantage
• Strong attention to detail with an ability to operate in multiple tech stacks
• Team player: our front staff and back staff (housekeeping) work in unison and front provides assistance to the back as needed

Physical Demands / Environmental Conditions

• This in an on-your-feet, fast paced job
• Must be able to lift 50lbs
• Physical efforts required for daily duties including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking

Benefits of joining SWTHZ

• Tremendous growth opportunity within current studio and regionally
• Access to SWTHZ studios via provided membership
• Monthly health insurance stipend, vacation and sick accrual

Location/Travel:

• This role is based in Vestavia Hills, AL

Salary Range: $17 - $20/hour

We are a franchise but locally owned by husband and wife team! We bring a family, fun work environment to help change the lives of our clients. If you care about your health, join us in helping others recover, relax and or live longer with the benefits of Contrast Therapy.

Company Description

We are a franchise but locally owned by husband and wife team! We bring a family, fun work environment to help change the lives of our clients. If you care about your health, join us in helping others recover, relax and or live longer with the benefits of Contrast Therapy.