Administrative Assistant/Scheduler

Interim HealthCare Inc.

Birmingham, AL

About Us
Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team.
Position Summary
The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset.
Key Responsibilities
Schedule and coordinate caregiver shifts to meet client needs
Maintain accurate client and employee records
Answer incoming calls and assist clients and caregivers professionally
Communicate schedule changes promptly and efficiently
Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately
Assist with payroll data entry and timesheet tracking
Support recruitment, orientation, and retention of qualified staff
Assist with hiring and onboarding documentation
Perform fingerprinting and I-9 verification
Provide general administrative support (filing, scanning, data entry, email management)
Minimum Education & Experience
High school diploma required; Associate or College degree preferred
Qualifications
Previous scheduling or administrative experience (home care experience preferred)
Strong organizational and time management skills
Excellent communication skills (written and verbal)
Strong problem-solving and negotiating skills
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to manage multiple priorities in a fast-paced environment
Professional, dependable, and detail-oriented
Ability to pass required federal and state background checks
Preferred Qualifications
Experience with home care software (AxisCare or similar)
Knowledge of caregiver scheduling best practices
Working Conditions & Physical Requirements
Work performed in a standard office environment
Ability to work a flexible schedule (part-time or full-time)
Light physical activity, including occasional lifting up to 20 lbs., and frequent sitting, standing, or walking
What We Offer
Competitive pay
Supportive team environment
Opportunity for growth
Meaningful work serving the community
If you are organized, dependable, and thrive in a fast-paced environment, we would love to hear from you.

Posted 2026-02-28

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