Banquet Manager

Job Listing: Banquet Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location : We are seeking a Banquet Manager for the Birmingham Jefferson Convention Complex, the Protective Football Stadium and the Legacy Arena located in Birmingham, AL.

The Convention Center Complex includes 220,000sqft Exhibition Hall, 100,000sqft in 74 Meeting rooms, 3,000 Seat Concert Hall, 1,000 Seat Theatre, a brand new 45,000 seat Football Stadium that features 36 suites and a 1,200-person club area. This stadium is home to UAB Football as well as other sporting events and concerts. The property also contains the Legacy Arena. The estimated revenue is $10 to $12 million a year.

With over $300M invested into these facilities they host Major Concerts, NCAA Basketball, and the 2022 World Games. Some stadium facts below.

Protective Football Stadium : Type of Events- 5 UAB football games, Birmingham Bowl plus other Events. 36 Suites, 1,700 person club, 47,000 capacity, 17 Concession Stands.

Legacy Arena : Type of Events- G-League Basketball, Concerts, College Basketball. 18,000 seat capacity. 12 suites, 2 Clubs, and 9 Concession Stands.

Job Overview:

The Banquet Manager is responsible for coordinating the planning, preparation, set-up, service, and breakdown of banquet events including breakfasts, luncheons, dinners, receptions, and other group functions. This position provides day-to-day supervision to banquet staff, ensuring events are executed smoothly, service standards are upheld, and guest expectations are met. The Banquet Manager works closely with senior banquet leadership to support staff scheduling, event logistics, and service delivery.

Essential Responsibilities:

• Assist in the planning, coordination, and execution of banquet events, ensuring all details are met according to Banquet Event Orders (BEOs).

• Supervise banquet staff during events, including servers, bartenders, and setup crews.

• Support staff scheduling and training in accordance with event requirements.

• Oversee setup and breakdown of banquet spaces to ensure readiness and compliance with client specifications.

• Work with culinary and banquet leadership to ensure timely food and beverage service.

• Serve as a point of contact for clients during events, resolving service issues and ensuring guest satisfaction.

• Assist with monitoring event expenses and labor costs to support profitability.

• Maintain standards for cleanliness, food safety, and workplace safety.

• Support senior banquet leadership in conducting pre- and post-event briefings and evaluations.

Qualifications/Skills:

• Bachelor's degree and/or equivalent combination of education and relevant work experience.

• 1–2 years of banquet, catering, or hospitality management experience in a hotel, convention center, or high-volume event venue.

• Strong organizational and multitasking skills, with the ability to manage multiple priorities.

• Strong leadership and supervisory skills with the ability to manage staff in a fast-paced environment.

• Excellent communication and interpersonal skills with a customer-service focus.

• Familiarity with Banquet Event Order (BEO) software or related event management systems.

• Problem-solving ability and initiative to respond effectively to changing event demands.

• Valid driver's license preferred for retrieval and transport of equipment for off-site events.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

• Hours may be extended or irregular to include nights, weekends, and holidays.

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

• Health Savings and Flexible Spending Accounts

• Life and Disability Insurance

• Accident, Critical Illness, and Hospital Indemnity Coverage

• Identity Theft Protection

• Adoption Assistance

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.