Product Specialist

Job Description

Job Description

Product Specialist – Chrysler Dodge Jeep Ram

Location: Decatur, Alabama is situated in the heart of North Alabama, just 25 miles southwest of Huntsville and minutes from the Tennessee state line. It offers easy access to major highways, including I-65 and Highway 31.
Employment Type: Full-Time
Department: Client Experience & Support
Compensation Range: $55,000 – $120,000

About Champion of Decatur

Champion of Decatur is a trusted name with an accredited A+ BBB Rating, known for delivering exceptional customer experiences and a wide selection of new and pre-owned vehicles. We pride ourselves on integrity, teamwork, and helping our customers find the right vehicle to fit their needs and lifestyle. Champion of Decatur is part of the Champion Automotive Group, a local family owned business for over 40 years!

Position Summary

Champion of Decatur is seeking a results-driven and customer-focused Product Specialist to join our expanding team. This is an excellent opportunity for an enthusiastic professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer service throughout the vehicle buying process.

Key Responsibilities

• Greet customers promptly and professionally, both in-person and online
• Assist customers in selecting new and pre-owned vehicles that align with their needs and preferences
• Conduct vehicle presentations and coordinate test drives
• Clearly explain vehicle features, pricing, financing options, and warranty details
• Build lasting customer relationships to encourage repeat business and referrals
• Follow up with leads and prospects via phone, email, and text
• Consistently meet or exceed monthly sales goals
• Maintain accurate and up-to-date customer information in the CRM system
• Stay informed on current vehicle inventory, manufacturer incentives, and dealership policies

Qualifications & Skills

• Previous automotive sales experience is not required
• Excellent communication and interpersonal skills
• Professional appearance and a customer-first mindset
• Self-motivated with strong organizational and time-management abilities
• Willingness to work evenings and Saturdays as required
• Valid driver’s license with a clean driving record
• Basic computer proficiency and familiarity with CRM tools

What We Offer

• Competitive commission-based pay with a strong earning potential
• Paid training and ongoing professional development
• Health, dental, and vision insurance options
• Paid time off
• Employee discounts on vehicles, parts, and service
• Supportive team environment with opportunities for advancement
• 5-day work week (Closed on Sunday)

How to Apply

Interested candidates are encouraged to apply in person at Champion of Decatur, call us at 256-351-8787 or submit your resume online. Join our team and help customers drive home happy!