Data Entry Specialist

Open Position: Data Entry Specialist

Reports to: Data Manager

Location: Birmingham, AL - This role is for our sister company J.L. Morgan & Associates.

About Us:
At HST Pathways, we’re passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that’s not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we’re a profitable, fully remote SaaS company that’s growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity—for us, our customers, and the people who join our team.

What We’re Looking For:
We’re looking for someone who is authentic, inspiring, and motivated to grow. You’re a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you’re ready to embody them in your daily work.
In this role, you’ll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you’re excited about the chance to make an impact—not only within our company but also in the broader healthcare community we serve.

Why Join Us:
At HST Pathways, you’ll find more than just a job — you’ll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You’ll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other’s success.

Responsibilities:
The Data Entry Specialist is responsible for accurately processing, entering, reviewing, and maintaining healthcare data used to support post-operative patient experience survey programs. This position works with high volumes of patient and client data while ensuring accuracy, confidentiality, and compliance with HIPAA, CMS guidelines, and internal quality standards.

The role requires strong attention to detail, proficiency with Microsoft Excel, and the ability to identify and resolve data discrepancies while meeting client and reporting deadlines.

• Process and manage large volumes of data using Microsoft Excel.
• Review, validate, and maintain data files to ensure accuracy and completeness.
• Conduct audits of data processing activities to ensure compliance with CMS guidelines and internal quality standards.
• Train new employees on data processing procedures and best practices.
• Provide customer support by resolving data file issues and answering client inquiries.
• Ensure compliance with CMS regulations while processing and validating healthcare data.
• Perform quality assurance reviews to identify and correct data discrepancies.
• Maintain HIPAA compliance and safeguard the confidentiality of protected health information (PHI).
• Collaborate with the team to meet CMS reporting deadlines and client requirements.
• Perform secure file uploads, downloads, and transmission validation to support client reporting.
• Utilize WinZip to securely receive, extract, and manage encrypted data files.
• Monitor data integrity and resolve inconsistencies to improve overall data quality.
• Maintain detailed documentation of data processing activities and audit results.
• Assist with process improvement initiatives to enhance efficiency and accuracy in data management.

Qualifications:

• High school diploma or equivalent required
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Excel and experience working with large data files.
• Ability to process large volumes of information while maintaining accuracy and meeting deadlines.
• Experience reviewing and validating data for completeness and consistency.
• Knowledge of HIPAA requirements and confidential handling of PHI.
• Familiarity with healthcare data, CMS requirements, or patient experience surveys is preferred.
• Experience working with encrypted files, secure file transfers, and WinZip.
• Strong organizational and time-management skills.
• Ability to identify and resolve data discrepancies independently.
• Strong written and verbal communication skills.
• Ability to follow detailed procedures and maintain accurate documentation.
• Experience performing quality assurance reviews or data audits is preferred.

Team Culture + Values:

• One Team: We win together, support each other, and share credit.
• Inclusion: We respect differences and welcome every voice.
• Transparency: We’re open, honest, and clear about our goals.
• Agility: We move fast, test ideas, and learn as we go.
• Empathy: We listen, care, and anticipate others’ needs.
• Growth Mindset: We stay curious, keep learning, and aim to improve every day.
• Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.

Perks & Benefits:

• In-office work environment
• Health benefits paid for full-time employees
• Accrued Paid Time Off Policy
• Paid company holidays for full-time employees
• Paid parental leave for full-time employees
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.