Client Assistance Coordinator (Hybrid)

S&A Group
Hoover, AL

Client Assistance Coordinator

Are you passionate about helping others and delivering excellent service? We are excited to welcome dedicated professionals in Montgomery, AL, to join our team as a Client Assistance Coordinator . If you have a strong background in customer service or sales and a genuine desire to make a positive impact, we want to hear from you!

In this role, you'll guide potential clients through our programs, help them select plan upgrades, and support current clients by resolving billing inquiries, updating benefit packages, and maintaining strong, supportive relationships.

What You'll Love About This Role:

  • Hands-On Training: We'll give you all the tools you need to succeed with our proven training program.

  • Growth Opportunities: Rapid career advancement is possible for high performers.

  • Team Culture: Be a part of a positive, collaborative, and encouraging team.

  • Performance Bonuses: Earn extra income based on your success and client satisfaction.

Your Responsibilities:

  • Conduct outbound calls to understand customer needs and recommend tailored benefit solutions.

  • Provide exceptional customer service and build strong, lasting client relationships.

  • Accurately manage and update customer accounts and records.

  • Handle incoming questions regarding services, benefits, and billing with clarity and professionalism.

  • Follow up with clients to ensure resolution and satisfaction.

  • Stay up-to-date on company offerings and assist with promoting new services.

Qualifications:

  • Experience in customer service (sales background is a bonus).

  • Strong communication, active listening, and interpersonal skills.

  • High school diploma, GED, or equivalent.

  • Valid ID and authorization to work in the U.S.

  • Access to a laptop or iPad and high-speed internet.

  • Quiet and distraction-free workspace.

At S&A Group , we're committed to your success. Our supportive environment, proven training, and clear growth path empower you to build a career that's rewarding and meaningful.

Posted 2025-10-01

Recommended Jobs

Experienced Ford Technician C.A. Russell Ford-Anniston

C. A. Russell Auto Group
Anniston, AL

Job Description Job Description What We Offer: Paid Ford factory training & recertification Full benefits: health, dental, 401k, PTO Air-conditioned, modern shop with OEM tools Career…

View Details
Posted 2025-10-16

CNC Machinist

Flexicrew Technical Services (FTS)
Theodore, AL

Job Description Job Description Theodore, AL: Flexicrew Technical Services (FTS) is seeking a Machinist. Essential Duties: • Manufacture customer parts in a cost-efficient manner while produ…

View Details
Posted 2025-09-29

Mobile, Alabama - Neurology opening - High Compensation

Enterprise Medical Recruiting
Alabama

Enterprise Medical Recruiting is assisting a large health system in Mobile AL to recruit a new Neurologist! They are growing their neuroscience team and looking for someone to practice traditional ne…

View Details
Posted 2025-09-26

Smart Home Security Technician

Safe Streets USA LLC
Mobile, AL

Job Description Job Description Our Elite Home Professional's mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-S…

View Details
Posted 2025-10-03

Medical Assistant

Trinity Employment Specialists
Fairhope, AL

Medical Assistant | Fairhope, AL | TEMPORARY ASSIGNMENT  Monday through Friday 8am to 5pm $19-$21/hour   Responsibilities:   • Greet and prepare patients for provider examination by obta…

View Details
Posted 2025-09-29

Territory Sales Representative

National Write Your Congressman
Mobile, AL

Job Description Job Description Are you THE ONE? This one-of-a-kind outside sales career includes calling on business owners and leaders in a protected territory, educating business owners and…

View Details
Posted 2025-10-10

Amerex - 2nd Shift Tooling Machinist

Amerex
Trussville, AL

Thank you for your interest in a career at Amerex. Our company stands as a global leader in fire suppression products, driven by our commitment to our team members, communities, and customers. We…

View Details
Posted 2025-10-01

Warehouse Associate - Seasonal

EBSCO Industries Inc
Calera, AL

Headquartered in Birmingham, Alabama, Moultrie () is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote mon…

View Details
Posted 2025-08-25