Patient Coordinator

Job Description

Job Description

Now Hiring: Dental Patient Coordinator!

Full-Time | Great Team | Outstanding Benefits

???? Schedule: Monday–Thursday | 7:45 AM – 5:00 PM and two Fridays a month 8:00 AM - 12:00 PM
???? Pay: Based on experience – and we’re happy to pay for the right person!

At StoneCreek Dental Care , we believe the front desk sets the tone for the entire patient experience — and we’re looking for someone who can make every patient feel welcomed, cared for, and confident in their dental journey. If you're friendly, detail-oriented, and love making things run smoothly behind the scenes, this is the role for you!

Your smile and skills will help us create a lasting experience for every patient by:

• Greeting patients with a warm, professional welcome

• Managing check-in and check-out with confidence and care

• Handling phone calls — scheduling, answering questions, and following up

• Maintaining our schedule with efficient appointment booking

• Accurately entering patient and insurance information into our system

• Collecting copays and deductibles with a friendly, clear approach

• Supporting insurance processing and verifying coverage

• Resolving issues with grace, empathy, and critical thinking

• Preferred 1+ year of dental front office experience

• Excellent phone and people skills – you’re a great communicator

• A positive, can-do attitude and team spirit

• A natural sense of empathy and respect for patients and teammates alike

When you join StoneCreek, you're joining more than a practice — you're becoming part of a family that values growth, balance, and happiness . We offer:

Amazing Benefits Package (after waiting period):

• 10 Paid Days Off every year – you deserve it!

• 7 Paid Holidays to relax and recharge

• Company-Paid Life & AD&D Insurance

• Dental Care for you and your dependents

• Medical Insurance to keep you covered

• Optional coverage:

  • Vision

  • Short-Term Disability

  • Accident & Critical Illness Insurance

  • Life & AD&D for you and your loved ones

• 401(k) with Company Match – let’s build your future together

If you’re ready to be the heart of our front office and part of a supportive, fun, and hardworking team — we want to hear from you!