Service Manager
Recently awarded #1 in the State of Alabama for Service CSI, McSweeney Automotive Group is looking for a motivated, customer focused, detail oriented LEADER. This person will be responsible for working alongside all departments within the dealership to ensure goals are efficiently and effectively met all while exceeding customer expectations.
Duties:
- Oversee the daily operations of the service department
- Manage a team of service technicians and advisors
- Schedule and assign work to technicians based on customer needs and department priorities
- Ensure that all vehicles are properly maintained and repaired in a timely manner
- Monitor the progress of vehicle repairs and provide updates to customers as needed
- Handle customer complaints and resolve any issues that arise
- Maintain accurate records of all service department activities, including repairs, parts inventory, and customer interactions
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
-Present weekly performance reports to management team and owners
-Building and maintaining customer and vendor relationships
-Ensure all shop equipment is in proper working condition
-Understand and comply with regulations that affect service and parts operations, such as hazardous waste disposal, OSHA, etc.
Skills:
- Strong knowledge of vehicle maintenance and repair procedures
- Experience with automotive service and repair, including auto body repair and estimating
- Service writing and the ability to accurately estimate repair costs
- Excellent leadership and communication skills to effectively manage a team
- Strong problem-solving abilities to address customer complaints and resolve issues
- Proficient in using computer software for record keeping and scheduling
-Reynolds experience a plus
Note: The Service Manager position requires a combination of technical expertise in automotive service and repair, as well as strong leadership skills to effectively manage a team. Experience in both areas, along with excellent communication skills to interact with customers and other departments is a must!
Recommended Jobs
Product Developer, Apparel
Are you a product development extraordinaire with an eye for fashion? Do you have the creative spark and technical skills to turn design dreams into wearable wonders? If you answered "YES!", then we …
Software Engineer, macOS Core Product - Montgomery, USA
About Speechify At Speechify, our mission is to ensure reading is never a barrier to learning . Over 50 million people use Speechify's text-to-speech products—including apps on iOS, Android, ma…
Volkswagen Service Advisor
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exce…
Multi Classroom Assistant Teacher
Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what …
Lead - human resources
Job Description Oracle is seeking a highly experienced AI & Analytics Lead to design, build, and operate enterprise-grade AI-powered analytics solutions across Oracle HR Analytics platforms…
Mechanical Engineer Sr
Description: This requisition is used to find candidates for our hiring event. This event will be on February 18th near our Courtland facility and will be by invitation only. We will be intervie…
Registered Nurse
Agape Care Group is seeking a dedicated and compassionate Registered Nurse to join our team, providing top-tier hospice and palliative care across the Southeast. In this role, you will be at the heart…
City Planner | Anniston, AL
City Planner | Anniston, AL Employer City of Anniston, AL Anniston, AL Description The City of Anniston is seeking a qualified and motivated professional to serve as City Planner. T…