IT Helpdesk Support

Job Description

Job Description

Talento Search Group has an opening for IT Helpdesk Support in the Alabaster, Alabama area. This is a direct-hire position and the salary range is about $55,000-65,000 per year, depending on experience.

Duties and Responsibilities:

• Support the technology infrastructure
• Perform day to day general IT operations, network administration, system maintenance, and desktop support
• Build workflows within Appian platform
• Manage and maintain company servers, directory accounts, network configurations, and cloud infrastructure
• Implement cybersecurity training programs for employees, including phishing simulations
• Provide technical support for hardware, software, and peripheral issues
• Monitor system logs, run routine backups, apply security patches, and ensure compliance with IT policies
• Maintain documentation for network configurations, IT policies, SOP's, and user support guides

Required Education and experience:

• Degree in Computer Science, IT, or Cybersecurity is preferred
• At least 2 years of experience in system administration, helpdesk support, or network troubleshooting
• Good communication skills

Company Description

Talento Search Group is an executive-search firm servicing manufacturing and logistics companies nationwide. All positions with Talento Search Group are on a direct-hire basis, where the candidate has an opportunity to be hired on directly by the company. Our professionals use their years of recruitment and industry knowledge to dive deep into the requirements of each position and submit qualified applicants that expedite the hiring process.

Talento Search Group was founded on the premise of building long-term business relationships rather than short-term gain. Talento builds a culture of simultaneously serving its candidates and clients with honesty and integrity. Ingenuity, teamwork, and trust are the core values that drive our day to day activities. We know the jobs, we know the skill-sets, and we know the people.

We provide equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Talento Search Group complies with applicable state and local laws governing nondiscrimination in employment and recruitment in every location. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Company Description

Talento Search Group is an executive-search firm servicing manufacturing and logistics companies nationwide. All positions with Talento Search Group are on a direct-hire basis, where the candidate has an opportunity to be hired on directly by the company. Our professionals use their years of recruitment and industry knowledge to dive deep into the requirements of each position and submit qualified applicants that expedite the hiring process.\r\n\r\nTalento Search Group was founded on the premise of building long-term business relationships rather than short-term gain. Talento builds a culture of simultaneously serving its candidates and clients with honesty and integrity. Ingenuity, teamwork, and trust are the core values that drive our day to day activities. We know the jobs, we know the skill-sets, and we know the people.\r\n\r\nWe provide equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Talento Search Group complies with applicable state and local laws governing nondiscrimination in employment and recruitment in every location. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.