Branch Manager-Security Operations

Overview

DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI

Job Skills / Requirements

Branch Manager

Location: Montgomery, AL

DSI Security is hiring a Branch Manager to lead operations for our Montgomery, AL branch. With 56 years in the security industry, DSI continues to grow and expand nationwide while remaining grounded in our core value: Do What You Say You Will Do.

This role oversees a high-volume operation managing 4000+ service hours per week, with continued growth expected. We are seeking a hands-on leader who excels in operations, people management, and client relationships and is excited to help scale a growing branch.

Responsibilities

• Manage daily branch operations supporting 4,000+ weekly labor hours, with a focus on growth and operational stability
• Hire, train, develop, and retain Security Officers, Field Supervisors, and Operations leadership
• Lead employee engagement, performance management, and accountability initiatives
• Monitor and manage labor, scheduling, and overtime to ensure operational efficiency
• Analyze financial and operational metrics, including budgets, profitability, and account performance
• Manage accounts receivable and payable in coordination with corporate teams
• Build and maintain strong client relationships by proactively addressing security needs and resolving issues
• Develop and enforce post orders, training programs, and operational protocols
• Ensure compliance with company policies, client requirements, and regulatory standards
• Promote a culture of safety and risk prevention across all sites

Requirements

One of the following:

• Bachelor’s degree in criminal justice, business, or related field with 2+ years of management experience
• Associate’s degree with 3+ years of management experience
• High school diploma with 5+ years of management experience

Additional Requirements:

• Valid driver’s license and ability to travel as required
• Minimum 2 years of experience managing operational goals and performance metrics
• Proven experience managing a large, dispersed workforce
• Strong financial knowledge, including labor management, budgeting, and reporting
• Proficiency in Microsoft Office and web-based systems
• Ability to prioritize tasks, meet deadlines, and manage multiple projects
• Strong written and verbal communication skills

Preferred Experience (Not Required)

• Law enforcement, military, or contract security experience
• Executive or senior leadership experience
• Experience managing high-hour or multi-site operations
• Familiarity with operational or business intelligence reporting tools

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k
• Vehicle Allowance

#MNTGY

Education Requirements (All)

High School Diploma or Equivalent

Certification Requirements (All)

Valid State Driver's License

Additional Information / Benefits

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.