Business Analyst
Kforce has a client that is seeking a Business Analyst in Birmingham, AL. Summary: Our client is seeking a Business Analyst to join a digital product team supporting a commercial banking onboarding platform used for originating deposit accounts for business clients. This position will serve as a bridge between business stakeholders and development teams-facilitating requirement gathering, process mapping, data analysis, and documentation to ensure that business needs are clearly translated into actionable technology solutions. Key Responsibilities:
- Business Analyst will partner with business stakeholders and technical teams to define, document, and manage business requirements
- Conduct process mapping, data analysis, and competitive analysis to support solution design and optimization
- Develop detailed business cases, user stories, and documentation to support new functionality or enhancements
- Engage directly with commercial banking associates to understand data and reporting needs that support client onboarding
- Utilize JIRA for backlog management and tracking deliverables
- Use Figma, Lucidchart, or other process visualization tools to map workflows and document processes
- As a Business Analyst, you will perform data analysis and reporting using Excel to inform business decisions and validate outcomes
- Collaborate with cross-functional stakeholders to improve the client experience through enhancements to onboarding tools and digital platforms
- Bachelor's degree in Business Management, Information Systems, or a related field
- Minimum of 4 years of experience in business or systems analysis or a closely related discipline
- Experience using and process mapping tools such as Figma or Lucidchart
- Experience using JIRA
- Demonstrated expertise in requirement gathering, process documentation, and data analysis/reporting
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Strong written and verbal communication skills with the ability to interface effectively between business and technical teams
- Strong analytical and problem-solving capabilities
- Excellent organizational and time management skills
- Collaborative team player with the ability to build strong relationships across functions
- Self-motivated with a high level of accountability and attention to detail
- Ability to work under pressure, manage multiple priorities, and meet deadlines
- MBA or closely related advanced degree
- Commercial banking experience (highly preferred)
- Experience working with digital onboarding platforms or client origination tools
- Background in banking or financial services environments
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