Patient Engagement
Job Description
Job Description
Patient Engagement Coordinator
ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator to join our team.
We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities:
- Greet patients and callers in a professional and welcoming manner
- Complete patient registration and verify insurance
- Answer and manage multiple phone lines efficiently
- Collect payments and calculate charges accurately
- Schedule follow-up appointments and manage referrals
- Fax, scan, and manage medical records as needed
- Keep the front office and waiting area clean, organized, and inviting
- Support overall clinic flow and assist team members as needed
Requirements:
- Willingness and availability to travel between clinic locations
- Strong customer service and communication skills
- Ability to multitask and stay organized under pressure
- Flexible availability, including evenings and weekends
- Knowledge of Occupational Medicine is a plus
- CPR certification (or willingness to obtain)
- Ability to pass a background check
Full-time Benefits:
- Paid Time Off (PTO)
- 401(k)
- Short-Term, Long-Term & Life Insurance
Job Type:
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