Manager IT Infrastructure Operations - 527393

Pay Grade/Pay Range: Minimum: $74,200 - Midpoint: $100,200 (Salaried E12)

Department/Organization: 200731 - Telecommunications

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm

Job Summary: The Manager of IT Infrastructure Operations oversees and coordinates the daily operations of the Infrastructure Technicians. Manages the scheduling of events or work orders for operational and project work across campus. Works closely with construction administration, facilities, OIT project coordinators, and OIT network engineers to plan for future cable paths and protect campus fiber and copper plant. Documents network infrastructure both underground cable plant and campus building network and fiber paths.

Additional Department Summary: Manages and coordinates the daily operations of the Infrastructure Technicians. Manages the scheduling of events or work orders for operational and project work across campus. Works closely with construction administration, facilities, OIT project coordinators, and OIT network engineers to plan for future cable paths and protect campus fiber and copper plant. Documents network infrastructure of the underground cable plant, campus building network, and fiber paths.

Required Minimum Qualifications: Master's degree and two (2) years of network and telephone technical experience; OR bachelor's degree and four (4) years of network and telephone technical experience; OR associates and six (6) years of network and telephone technical experience; OR High school diploma or GED and eight (8) years of network and telephone technical experience.

Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge: Strong knowledge of network and telecom processes.

Preferred Qualifications: Experience in CATV and VoIP installation and troubleshooting. Knowledge of campus underground and building network infrastructure. Five (5) years of Cisco network switch installations and troubleshooting. Five (5) years splicing, terminating, and testing copper and fiber optics.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity : The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster.