Administrator, Loan Origination System

**Come join our amazing team and work remote from home!** **What you'll do:** Responsible for providing dedicated support for the loan origination system and managing related critical initiatives. Perform day-to-day administrative functions for Encompass360 while following best practices for security and system management. Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards. Will be involved throughout the solution development lifecycle as the requirements subject matter expert and expected to take responsibility and ownership for the requirements artifacts produced. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $100,000.00 to $130,000.00. + Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project. + Responsible for monthly review of system performance metrics as they relate to Connects. + Coordinate with Carrington business partners for updates and customizations. + Responsible for Encompass system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve Tier-3 system issues. + Responsible for all administrative functions such as maintenance, data templates, document sets, fee tables, user hierarchy/access rights, and software upgrades. + Analyze software upgrades and what effects they have on the department prior to implementation. + Address system changes and procedure changes with the Operations and Product teams. + Build and maintain technical relationships with internal and external teams. + Effectively communicate technical proposals to team members and management. + Develop and maintain documentation for development standards, processes and procedures. + Perform system maintenance to ensure system is always available **What you'll need:** + Experience in building custom plugins and console applications according to business needs using the Encompass API and SDK. + Strong knowledge of Encompass Loan Origination System including Encompass Parter Connect, Third Party Originator (TPO) Connect, Encompass Consumer Connect, and Encompass Web. + Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts + Working knowledge of the mortgage industry + Familiarity with Encompass integrations to external systems + Intermediate Microsoft Office technical skills + Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications + Ability to understand complex problems and to collaborate and explore alternative solutions + Ability to make decisions that have significant impact on the department's credibility, operations, and services + Adaptability to adapt to rapidly evolving business priorities and direction. + Bachelor's degree in business, computer science, information systems or analytical techniques preferred, or equivalent work experience. + Two plus (2+) years of Encompass system experience required, other loan origination system experience may be considered for otherwise highly qualified candidates. + Encompass Certification preferred. + Experience must include working independently on large and complex projects that built or enhanced production systems. **Our Company:** Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.