Logistics Center Analyst

Job Description

Job Description

The Logistics Center Analyst will provide hardware on-site support for the Service Desk as well as shipping and receiving support for multiple clients. The candidate(s) will support scanning incoming and outgoing product shipments as well as imaging and setting up systems for Service Desk analysts and other internal ASD users. The candidate will work daily on-site in Huntsville, Alabama.

This position will require the candidate to provide technical support to include, but is not limited to, the following areas:
● Closed Circuit Television
● Tablets
● Time Clocks
● Service Now
● Windows 10 and 11 operating systems
● Microsoft and Google products

Candidate(s) shall stay informed of all changes to Logistics Center processes and procedures. In addition, the candidate(s) must maintain records of time entries. Previous technical experience with computer hardware is highly desired.

Candidate(s) must possess the following:
● Excellent communication skills, both written and verbal
● Must be decisive, conscientious and interact well in a team environment
● Have a strong desire to learn and ability to follow policies and procedures
● Must have a strong working knowledge of and experience with computer hardware and peripheral devices in a diverse environment
● Must be self-motivated and self-driven
● Ability to work independently with minimal supervision
● Able to work in a fast paced environment.

Preferred Education and Experience:
High School Diploma or Equivalent is required.
An Associate degree in a Technical or Computer Discipline or related field is preferred.

1-2 years of experience preferred with:
● Enterprise level Help Desk
● Onsite Support
● Experience with CCTV is strongly preferred

Desired Skills/Certifications:
Windows 10 and 11 operating systems

Certification(s) preferred but not mandatory
● CompTIA Security+, MCITP (Enterprise Desktop Support Technician), A+, HDI Desktop Support Technician

Additional Requirements:
● Able to work Monday - Friday, anytime between the hours of 7AM and 6PM CST as needed.
● Ability to lift a minimum of 50lbs and the ab bility to work while standing or moving for extended periods.