Office Manager (Sales Support)- Huntsville (Madison)
Now Hiring: Office Manager / Sales Support
Location: ProSource of Huntsville - Madison, AL
Pay: $19-$21/hour with growth potential
Healthcare and PTO
No evenings or weekends!
ProSource of Huntsville is looking for a detail‑oriented, people‑focused Office Manager to join our growing team. Relationships are at the heart of what we do, and this role plays a key part in creating a great experience for both our customers and sales team. We take our work seriously, but we also believe work should be enjoyable — and you'll enjoy a great work‑life balance with no evenings or weekends.
What we offer:
- $19-21/hour with growth potential
- Healthcare and paid time off
- No evenings or weekends
- A collaborative, team‑driven environment
What you'll do:
- Be the first point of contact for showroom visitors — greeting, engaging, and directing customers to the appropriate Account Manager
- Answer phones and ask qualifying questions to ensure customers are routed correctly
- Support the sales team by managing orders from start to finish, including taking and posting payments, placing material orders, tracking order status, updating pricing, and answering customer questions
- Serve as a reliable support partner to sales and management, helping resolve issues and keep processes moving smoothly
- Communicate with vendors to ensure accurate pricing, quality assurance, and timely deliveries; assist with backorders, claims, and discrepancies
- Work closely with the Warehouse Manager to ensure delivery accuracy
- Use CRM systems and internal software for order entry, bookkeeping, bank deposits, and customer management
- Provide administrative and reporting support to help the team meet and exceed business goals
You'll be a great fit if you have:
- High School diploma or GED
- Strong communication skills (verbal and written)
- Excellent organization skills and attention to detail
- Comfort working with numbers such as margins, discounts, commissions, and percentages
- Ability to multitask and thrive in a fast‑paced environment
- Experience with Microsoft Office and Excel, and general comfort with technology
Who we are:
ProSource Wholesale is one of the largest flooring wholesalers in the U.S. and Canada, with 150+ showrooms and growing. Our teams are industry experts in flooring, kitchen, and bath products, supporting both residential and commercial projects. We're passionate about collaboration, creativity, and building long‑term relationships — and we'd love for you to be part of it
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