Description
Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts. -60% Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law. -40% Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.
Contract to Hire Must be eligible for a C2 clearance
Additional Skills & Qualifications
Required Education: Associate Degree in Information Systems/Technology, Computer Science, or other job related field. or 2 years of technical operations support experience or other applicable experience. Required Work Experience: 2 years of applicable EDI experience.
Preferred Work Experience: 3 years-of applicable EDI experience.
Required Technologies: Microsoft Office and Windows O/S Day to Day: Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts.
Most of the day is spent on the phone with customers and logging the calls into the system.
Soft Skills: Good system research and analysis skills. Working knowledge of relevant EDI software and tools used by the company/contract. Good organizational, judgment, customer service, and both verbal and written communication skills. Good spelling, punctuation, and grammar skills. Basic math and computer skills. Ability to handle confidential or sensitive information with discretion.
NOT looking for: Not looking for someone using this position as a temporary job assignment. We are looking to bring someone on for the long run.
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Florence, SC.
Pay and Benefits
The pay range for this position is $23.11 - $23.11/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Florence,SC.
Application Deadline
This position is anticipated to close on Dec 17, 2025.
h4> About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.