Information Systems & Business Intelligence Analyst

Job Description

Job Description

Information Systems & Business Intelligence Analyst

Location: Mobile, Alabama
Employment Classification: Full-Time | Exempt
Reports To: Information Systems Manager

Join Our Team

Educators Resource is a growing national wholesale distributor of educational, office, and fine art supplies serving schools, retailers, and educational organizations across the United States. For almost 50 years , we have built a reputation for exceptional service, operational excellence, and long-term customer relationships. Today, we continue to invest in technology that helps us better serve our customers while supporting the company's continued growth.

Technology is a strategic investment throughout our organization, and we're looking for an Information Systems & Business Intelligence Analyst who enjoys solving business problems with innovative technology solutions.

This role offers the opportunity to work directly with business leaders across Finance, Operations, Sales, Customer Service, Purchasing, Distribution, and Executive Management to improve business processes, modernize systems, and develop data-driven solutions that have a measurable impact on the organization.

If you enjoy analyzing complex business challenges, building better processes, working with data, developing business intelligence solutions, and driving technology initiatives from concept through implementation, we'd like to hear from you.

Position Summary

The Information Systems & Business Intelligence Analyst serves as the bridge between business operations and technology by identifying opportunities to improve processes, optimize business systems, and delivering meaningful data-driven insights. This role combines business analysis, systems analysis, business intelligence, data analytics, application development, and process automation while leading strategic technology initiatives that improve efficiency and support the company's continued growth.

Essential Functions

Business Process Improvement

• Partner with Finance, Operations, Customer Service, Sales, Purchasing, Distribution, and Executive Leadership to understand business objectives and operational challenges.
• Analyze business processes and workflows to identify opportunities for improvement, automation, and increased efficiency.
• Recommend technology solutions that improve productivity, reporting, and decision-making.
• Identify opportunities to leverage automation and emerging technologies to streamline business operations.

Systems Analysis

• Gather, document, and translate business requirements into functional and technical specifications.
• Analyze existing systems and recommend enhancements or new technology solutions.
• Support ERP, reporting, and internal business applications.
• Develop process documentation, workflow diagrams, and test plans.
• Participate in user acceptance testing, implementation, and production support.

Data Analytics & Business Intelligence

• Develop SQL queries for reporting, business analysis, troubleshooting, and data validation.
• Design and support enterprise reporting, dashboards, and business intelligence solutions.
• Support enterprise data warehouse initiatives and data integration projects.
• Analyze data trends and identify opportunities to improve operational performance.
• Ensure data accuracy, integrity, and consistency across business systems.
• Develop executive dashboards and performance metrics that support strategic decision-making.

Development & Integration

• Assist with application development, automation, and system enhancements using C#, Python, SQL, and related technologies.
• Support API integrations and data exchange between internal systems and third-party applications.
• Participate in application testing, deployment, upgrades, and ongoing system maintenance.
• Develop automation that eliminates manual processes and improves operational efficiency.
• Evaluate and implement AI-assisted solutions that improve productivity and business decision-making.

Key Projects & Technology Initiatives

You will play a key role in initiatives including:

• ERP system improvements and enhancements
• SQL Server database development and optimization
• Enterprise data warehouse expansion
• Business Intelligence and executive reporting
• Power BI dashboard development
• Process automation initiatives
• API integrations between business applications
• AI-assisted business process improvements
• Enterprise reporting and analytics solutions
• Modernization of legacy business applications
• Continuous improvement of operational workflows

Qualifications

Required Education & Experience

• Bachelor’s degree in information systems, Computer Science, Business Analytics, or a related field (or equivalent experience).
• 3–7 years of experience in information systems, business intelligence, business systems analysis, application support, or related technology roles.

Technical Skills

• Strong SQL skills including joins, views, stored procedures, query optimization, and data analysis.
• Experience with Microsoft SQL Server and relational database design concepts.
• Experience developing automation, applications, or system integrations using C#, Python, PowerShell, or similar programming languages.
• Experience supporting or enhancing ERP and other enterprise business applications.
• Knowledge of data warehousing concepts, ETL processes, and business intelligence solutions.
• Experience with API integrations, REST services, JSON, XML, and modern data exchange technologies.
• Experience developing dashboards using Power BI, SSRS, or similar reporting platforms.
• Understanding software development life cycle (SDLC), testing methodologies, and changing management practices.

Professional Skills

• Strong analytical, critical thinking, and problem-solving abilities.
• Ability to analyze complex business challenges and develop practical technology solutions.
• Excellent verbal and written communication skills with the ability to communicate technical concepts to non-technical audiences.
• Highly organized with strong project management and prioritization skills.
• Self-motivated with the initiative to identify opportunities and recommend improvements.
• Collaborative team player who builds strong working relationships across departments.
• Passion for continuous learning and leveraging emerging technologies, AI, and automation to improve business performance.

Technologies We Use

Experience with many of the following technologies is beneficial:

• Microsoft SQL Server
• Power BI
• C#
• Python
• REST APIs
• JSON / XML
• ETL Processes
• Data Warehousing
• Business Intelligence
• ERP Systems
• Microsoft 365
• SharePoint
• Visual Studio
• Process Automation
• Data Analytics
• AI-assisted Business Automation

Why You'll Love Working Here

• Work directly with executive leadership on strategic business initiatives.
• Influence technology decisions across the organization.
• Lead projects that deliver measurable business value.
• Broad exposure to finance, operations, distribution, sales, customer service, and executive management.
• Opportunity to modernize business systems and implement emerging technologies.
• Work with modern Microsoft technologies, enterprise reporting tools, and data analytics solutions while helping shape the company's technology roadmap.
• Enjoy a dynamic role that combines business analysis, systems improvement, reporting, automation, and technology innovation.
• Collaborative, team-oriented culture where new ideas are encouraged and valued.
• Stable, growing company with long-term career opportunities.

Compensation & Benefits

Educators Resource offers a competitive compensation package designed to support the health, financial well-being, and work-life balance of our employees.

Our comprehensive benefits package includes:

• Competitive salary commensurate with experience and qualifications
• 401(k) retirement plan with company matching contributions
• Medical, dental, and vision insurance
• Company-paid Basic Life Insurance
• Company-paid Long-Term Disability Insurance
• Voluntary Life Insurance options (employee, spouse, and dependent coverage available)
• Voluntary Short-Term Disability Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Paid Time Off (PTO)
• Company-paid holidays
• Professional development and training opportunities

Our Culture

At Educators Resource, we value integrity, teamwork, continuous improvement, and innovation. We empower employees to share ideas, solve problems, and make a meaningful impact on the success of our business. Every team member has the opportunity to contribute, grow professionally, and help shape the future of our organization.

Apply Today

If you're passionate about technology, business intelligence, data analytics, process improvement, and solving business challenges, we'd love to hear from you.

Join Educators Resource and help shape the future of our information systems while making a meaningful impact across our organization.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.