Farmers Insurance Customer Service Rep

Job Description

Job Description

The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the why behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded.

We are seeking a Farmers Insurance Customer Service Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance.

• Base salary $13 - $27 per hour based on experience and licensing
• Bonus opportunities
• Career growth opportunities
• Mon to Fri schedule
• Paid holidays off
• Dental, Life, & Vision Insurance

Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today!

Hourly Base Salary Based on Experience

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Warm Leads Provided

Licensing Assistance

Holidays Off

Paid Holidays

Mentorship

Performance Bonuses

Equipment Provided

• Answer inbound calls and provide professional support
• Cross-sell coverage to existing customers
• Schedule and prepare Farmers Friendly Reviews before renewal dates
• Maintain and update the agency owners schedule
• Assist with retention, service requests, and account upkeep

• Ability to obtain a Property and Casualty license
• Willingness to study and pass the state exam
• Interest in pursuing a Life Insurance license in the future
• Strong communication and customer service skills
• Positive attitude and willingness to learn
• Comfortable working with technology and agency systems