Receptionist - State Farm Agent Team Member
Job Description
Job Description
Company Overview: Scott Cantrell, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as a Receptionist. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.
Job Description: As a Receptionist, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include:- Responding promptly to customer inquiries via phone, email, and live chat.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Collaborating with other departments to ensure comprehensive customer support.
- Maintaining accurate and up-to-date customer records.
- Exceptional communication and interpersonal skills.
- Previous experience in customer service, preferably in the insurance industry.
- Detail-oriented with strong problem-solving abilities.
- Ability to handle challenging situations with empathy and professionalism.
- Familiarity with insurance products and policies is a plus.
- Proficient in computer applications and customer relationship management (CRM) software.
- High school diploma or equivalent; college degree is a plus.
- Knowledge of insurance regulations and industry practices (training will be provided).
- Ability to adapt to a fast-paced work environment.
- Strong organizational and time-management skills.
- Willingness to participate in ongoing training and professional development.
Recommended Jobs
Customer Success Manager
Who We Are Spur is on a mission to transform how school districts solve their most pressing workforce challenges. We’re building the future of education staffing—faster, more efficient, and more p…
Technician II
Technician II Location Talladega, AL : Elbit Systems of America is a leading provider of high-performance products, system solutions, and support services focusing on the defense, homeland security, c…
Office Coordinator
Job Description Job Description TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on car…
Manager - Part Supply Planning - Bilingual in Korean/English
Overview: The PSP Manager is responsible for overseeing inventory levels in the Mobis Redistribution Center (RDC) and ensuring levels are adequate to meet customer demand by monitoring and forecastin…
Sales / Management Trainee
Our Furniture Row Center in Huntsville is now hiring! Be part of a growing company where the only place to go is up! Looking for: SALES/ MANAGEMENT TRAINEES (no previous exp. necessary – we will…
Speech-Language Pathologist Assistant SLPA (School Based)
We are growing and looking for the best Speech Therapist Assistant to care for our wonderful patients. Speech-language pathology Assistants are support personnel who, following academic coursework…
RN - Registered Nurse
Full-Time Registered Nurse (RN) – Sumter Health and Rehabilitation, LLC $5,000 Sign-On Bonus 1505 East 4th Avenue, York, AL 36925 205-392-5281 About Us Nestled in the heart of York, Sumter …
Legal Secretary
Legal Secretary Job Summary: We are seeking a detail-oriented and professional Legal Secretary to provide administrative and clerical support to our attorneys and legal team. Responsibilitie…
CDL A Dry Van OTR Driver
Now Hiring – CDL A Dry Van OTR Drivers Denver Cargo Inc. is looking for experienced CDL A Dry Van drivers for OTR routes. We provide steady freight, strong pay, and late-model trucks to keep…
Customer Relations Representative - State Farm Agent Team Member
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Opportunity for advancement ~ Paid time off ~ Training & development …