On-Site Client Services Specialist

Description Job Posting: Business Development Support Specialist Are you a proactive professional with strong communication skills and a passion for driving customer satisfaction and retention? We're seeking a Business Development Support Specialist to join our team focused on supporting business development and achieving customer retention goals. This role involves close collaboration with customers, trade allies, and internal departments to deliver tailored solutions that meet our customers' needs. As an integral part of the team, you'll lead inside sales efforts, engage in customer retention calls, and deliver timely, results-oriented solutions. If you're motivated to positively influence customer decisions and enjoy providing exceptional support in a collaborative environment, we want to hear from you! Requirements + Efficiently receive, examine, and process rebate applications according to established program protocols. + Ensure accurate data entry for all rebate applications within organizational systems. + Deliver superior customer service by responding to applicant questions and resolving concerns to create a positive experience. + Address customer billing inquiries, corrections, and final invoice reviews, maintaining prompt and precise updates to records. + Implement innovative solutions to accommodate customers' unique needs, supporting long-term satisfaction and loyalty. + Oversee both incoming and outgoing communications for service, sales, marketing, and other client-related matters. + Contribute to marketing efforts to promote customer engagement and bolster retention strategies. + Work collaboratively with both internal teams and external contacts to resolve issues and maintain proper adherence to procedures. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .