Retail Client Manager - Consumer Vehicle Lending/Dealer Sales - Birmingham, AL Market
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
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This job is responsible for developing and managing dealer relationships to increase the volume of auto applications and loan production sales. Key responsibilities include prospecting new clients, sharing and communicating program benefits, and upon signing, managing all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Job expectations include identifying and deepening opportunities, driving referrals to enterprise capabilities, and participating in local market leadership team activities.
Responsibilities:
- Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales
- Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained
- Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed
- Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank
- Captures market intelligence and delivers feedback to leadership team
- Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences
Required Qualifications:
5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience
Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships
The ability to be a strong individual contributor with a team player attitude.
Ability to drive long distances with possible overnight stays
Desired Qualifications:
The ability to work independently or in a team environment
Established dealer relationships within the market
Undergraduate degree
Skills:
- Business Development
- Client Management
- Customer and Client Focus
- Influence
- Prospecting
- Active Listening
- Adaptability
- Negotiation
- Networking
- Relationship Building
- Client Solutions Advisory
- Emotional Intelligence
- Referral Identification
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
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