Mortgage Loan Processor I

Job Description

Job Description

Description:

Position Summary

The Mortgage Loan Processor I is an entry-level, non-exempt position responsible for assisting in the processing of residential mortgage loans under close supervision. This role focuses on foundational processing skills, documentation collection, and learning Local Bank systems, workflows, and regulatory requirements.

Primary Responsibilities

• Review new loan applications for completeness and basic accuracy.
• Collect, organize, and upload borrower documentation including income, assets, employment, and credit.
• Order and track third-party services (title, appraisal, flood, insurance, verifications) as directed.
• Maintain accurate and organized loan files within the Loan Origination System (Encompass).
• Assist with submission of loan files to underwriting.
• Communicate outstanding documentation needs to borrowers and loan officers in a professional manner.
• Manage file-specific estimated closing dates (ECDs) as directed and communicate updates to applicable staff.
• Participate in pipeline meetings and required training sessions.
• Perform quality control checks for completeness and accuracy prior to file submission.
• Ensure adherence to company policies, procedures, and regulatory requirements including TRID, RESPA, ECOA, and HMDA.
• All other duties as assigned.

Working Conditions:

• Standard office environment.
• Full-time position, Monday through Friday, with flexibility required to accommodate customers schedules outside of normal business hours.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Professional attire required.

Qualifications:

• High school diploma or equivalent required.
• 0-1 years of mortgage, banking, or administrative experience preferred.
• Excellent and professional interpersonal, communication, and problem-solving skills.
• Ability to work independently, manage multiple loan files, and prioritize deadlines.
• Strong organizational, time-management, and attention to detail skills