Front Desk Wellness Sales Associate

Job Description

Job Description

Salary: $15 per hour with Tips and Commissions

Join Prime IV Hydration & Wellness as a Front Desk Sales Associate, serving as the welcoming face of our modern IV therapy and wellness spa. This customer-facing role is ideal for individuals who are motivated, charismatic, and passionate about wellness and client care.

What is Prime IV Hydration and Wellness?

The fastest growing National IV health and wellness franchise with 160 locations operational and 100 new locations in progress to open in 2025-26. Prime IV was designated #1 in category in 2024 by Entrepreneur magazine for it's outstanding client service and consistent wellness outcomes.

Why is Prime IV so successful?

As a family-owned franchise and the independently owned franchise locations we put the health of our customers first. The methodology for treatments is proprietary, compliant, and effective. The innovative and restorative product sells itself. But the spa environment is designed for pampering and a place to enjoy achieving wellness and a purpose for great health. When you feel your best and look your best, youll live your best. Youll experience a client focused spa setting in every interaction with Prime IV. Come be part of one of the countrys most successful and fastest growing franchises and help deliver The One Hour Vacation to our clients!

Enough of the sales pitch. Whats the position all about??

Key Responsibilities

• Greet guests and set a positive, professional tone for their experience
• Manage front desk point of sale software for customer purchases, process payments, and maintain accurate records
• Assist with stocking, cleaning, and spa maintenance, upholding a clean and organized environment
• Schedule, confirm, and review appointments and customer memberships, maintaining strong client relationships
• Answer client questions regarding IV treatments, products, and spa services
• Provide basic nutrient consultations and share product knowledge to support sales
• Oversee the waiting area, coordinate with staff, and ensure smooth daily operations
• Support administrative tasks and inventory as needed

Qualifications

• Previous experience in a front desk, sales, or customer service role (spa, wellness, or medical setting preferred)
• Strong interpersonal and communication skills, with a friendly and professional demeanor
• Comfortable using POS systems and scheduling software
• Ability to multitask efficiently and remain organized under pressure
• Interest in wellness, hydration therapy, or holistic health is a plus

• High school diploma or equivalent required

Perks and Details

• Opportunities for growth within a rapidly expanding wellness brand
• Supportive, team-oriented environment with ongoing training
• Job Type: Full-time (35-40 hours per week)
• Pay: $15.00per hour

• Employee discount (Essentials membership)
• Opportunities for advancement
• Referral program
• Schedule: Day shift with Rotating weekends
• $3 - $15/per hour additional income.
  • Commissions for memberships and ad-ons.
  • Gratuities

Spa Hours:

Tuesday Thursday 10-7; Friday - Monday 10AM to 5PM.