Clinical Aide

The Clinical Aide is responsible for scheduling and transporting individuals to medical and dental appointments, assisting during examinations, and maintaining accurate documentation and communication with medical professionals. This role ensures a safe environment during transport and appointments and supports the overall health and wellness of individuals served.

Key Responsibilities

• Schedule, transport, and complete follow-up documentation related to medical and dental appointments for individuals served.
• Assist individuals during medical examinations and communicate their needs and concerns to medical professionals.
• Communicate with supervisors concerning the outcomes of doctor's office visits and procedures.
• Maintain a safe environment for individuals during transport and medical appointments.
• Maintain records of spending related to individuals served.
• Perform additional duties as assigned by leadership.

Requirements

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong organizational and time-management skills.
• Professional communication skills, both written and verbal.
• Basic computer proficiency (email, data entry, electronic record systems).
• Experience in a healthcare, social services, or clinical office setting.
• Familiarity with medical terminology.
• Experience with Therap or similar documentation systems.

Skills & Competencies

• Attention to detail - ensures accuracy in documentation and scheduling.
• Professionalism - maintains appropriate boundaries and confidentiality.
• Reliability - dependable in transportation, scheduling, and follow-through.
• Team collaboration - works effectively with clinical leadership and interdisciplinary teams.
• Adaptability - able to manage shifting priorities in a fast-paced environment.
• Customer service mindset - provides respectful, supportive interactions with individuals served and external providers.

Working Conditions

• Frequent standing, walking, hand dexterity, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, crawling, and speaking and listening.
• Vision abilities required include close vision, distance vision, color vision, and depth perception.
• Occasional sitting.
• Frequent lifting and/or moving more than 100 pounds.

Summary

Diversity, Inclusion, and Equal Opportunity Statement

The Arc of Central Alabama is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, or any other protected status under federal or state law. We provide reasonable accommodations for qualified individuals with disabilities and encourage veterans and individuals from underrepresented communities to apply.

Join Us

If you're passionate about supporting individuals with intellectual and developmental disabilities and want to make a meaningful impact, we invite you to apply and become part of our mission-driven team.