Claims Auditor

Kemper
Birmingham, AL
Location(s) P&C-3400 N Central Expwy-Richardson-TX, P&C-River Run Drive-Birmingham-AL **Details** ​ _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ Kemper is excited to be adding to our Claims Auditing Team. Our claims auditor position is responsible for reviewing claim files in an effort to: + Provide timely and accurate feedback on claim quality as measured by compliance with company and state-regulated standards + Provide analysis of targeted claim data in an effort to identify opportunities for performance and process improvement with the goal of enhancing the customer claim experience and impacting bottom-line results + Maximize value to the claims department through planned partner relationships designed to foster open, collaborative communication and support Position Qualifications: + A Bachelors Degree or equivalent work experience is required. + Must possess an in-depth knowledge of the principles of property and casualty insurance and both the auto and homeowners claims adjustment processes. + This person must have the ability to understand, interpret and explain insurance policies and coverages, pertinent tort law and state statutes and apply them to claims situations. + 10+ years insurance claims experience including claims adjusting, claims auditing and/or claims supervision. + 5+ years auditing experience preferred. + Claims auditing experience with a casualty company is preferred. + A clear understanding of current Claim Departments processes and procedures is preferred. + A working knowledge of various Unfair Claim Practice Acts is preferred. + Completion or active pursuit of an insurance-related professional designation is required. + Extensive claim knowledge base and experience equivalent is acceptable. The range for this position is $68,000-$113,400. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ **_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._** \#LI-DH1 **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
Posted 2025-11-26

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