Lead Cloud AWS Network Engineer

**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **What to Expect Next** \#LI-JS1 **The Role** We are looking for a hands-on AWS Enterprise Voice Engineer to design, develop, and implement scalable voice solutions in the cloud. This role is ideal for a builder and problem-solver who thrives in fast-paced environments and is passionate about delivering real-time communications systems using AWS technologies. You'll work closely with cross-functional teams to bring voice services to life-from concept to deployment. The role reports to the Director of Network Engineering. **_This job is_** **_not_** **_available to applicants who will require visa sponsorship (examples: H-1B, L1, OPT, F-1, TN, etc.)_** **The Main Responsibilities** + **Develop and deploy** enterprise voice services using AWS components such as EC2, Lambda, VPC, Direct Connect, and CloudFormation. + **Implement and maintain** SIP-based voice infrastructure in AWS, including SBCs, and call routing logic. + **Automate provisioning and monitoring** of voice services using scripting (Python, Bash) and infrastructure-as-code tools (Terraform, CloudFormation). + **Integrate AWS voice services** with third-party platforms and on-premise systems to support hybrid voice environments. + **Troubleshoot and resolve** issues related to call quality, latency, and service availability in real-time. + **Collaborate with engineering and operations teams** to ensure secure, compliant, and high-performing voice deployments. + **Contribute to CI/CD pipelines** for voice service updates and configuration management. + **Document implementation details** , runbooks, and operational procedures for voice services. **What We Look For in a Candidate** **Required Qualifications** + 3+ years of hands-on experience with AWS services and cloud-native development. + 2+ years of experience in voice engineering, including SIP, VoIP, SBCs, and real-time communications. + Strong scripting skills in Python, Bash, or similar. + Experience with infrastructure-as-code tools such as Terraform or AWS CloudFormation. + Familiarity with voice monitoring tools and protocols (e.g., RTP, RTCP, MOS scoring). + Solid understanding of network fundamentals (IP, DNS, NAT, VPNs). + Ability to work independently and collaboratively in agile environments. **Preferred Qualifications** + AWS Certified DevOps Engineer or Solutions Architect - Associate/Professional. + Experience with NG911, E911, or other regulatory voice services. + Exposure to open source RTC tools in cloud environments. (Kamailio, FreeSWITCH,...) + Familiarity with GitHub Actions, Jenkins, or other CI/CD tools. + Experience with containerized deployments (Docker, ECS, EKS). + Proficiency in using Ansible to automate provisioning, configuration, and management of voice systems and network infrastructure **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits ( + Bonus Structure \#LI-Remote \#LI-LP1 Requisition #: 339106 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 08/02/2025