Service Staff

Job Description

Job Description

Summary of Position

At Chicken Salad Chick, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Cashiers who work at Chicken Salad Chick are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

We also offer many other great benefits such as:

• A fun work environment where you can positively influence others.
• Flexible schedules which include being closed on Sundays.
• Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay.

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Work Quickly and Efficiently
• Follow Food Safety and Cleanliness Guidelines
• Maintain Proper Quality Parameters
• Have the ability to communicate effectively in English
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver's license and reliable transportation

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

Duties & Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player-support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
• Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean.
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps floor in work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.