Claims Administrative Assistant I

Alfa Insurance
Montgomery, AL
Benefits:

  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Company Overview

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as a Claims Administrative Assistant I for Alfa Insurance offers a remarkable opportunity that extends beyond performing administrative tasks for the claims manager. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.

Job Summary

Are you looking for a rewarding career in the insurance industry? Do you have a keen eye for details and deadlines? Do you enjoy working with a team of professionals who are committed to customer service excellence? If you answered yes, then you might be the perfect fit for the Claims Administrative Assistant position at Alfa Insurance. As a Claims Administrative Assistant, you will play a vital role in supporting our Claims department. You will be responsible for various administrative tasks, such as processing incoming drafts and mail, handling lawsuits, and preparing and maintaining consolidated reports on claims files and activity. At Alfa Insurance, we pride ourselves on delivering on our promise to our customers. Our Claims department has a 94% satisfaction rating, and we work hard to help our customers get back on their feet as quickly as possible.

Responsibilities

  • Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
  • Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
  • Facilitate subrogation recoveries by maintaining and asserting accurate workflows from Alfa’s claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.
  • Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds.
  • Perform administrative tasks for the claim’s manager; perform general office functions and related tasks as required.
  • Will be responsible for paying emergency road service claims and helping to resolve issues with claims

Qualifications

  • High School diploma required.
  • Computer, telephone, customer service, and general clerical skills.
  • Excellent interpersonal, written, and oral communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong attention to detail and deadlines.
  • Able to work without daily supervision

Benefits/Perks

  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama
  • Fitness center
  • Onsite cafeteria
Posted 2025-08-28

Recommended Jobs

Leasing Consultant (Lease-Up)

Gallery Residential
Birmingham, AL

Job Title : Marketing Representative Department:  Property Management Reports To:  Community Director and/or Marketing Manager *if applicable FLSA Status:  Non-Exempt Position Summary:  …

View Details
Posted 2025-07-21

Geologist or Environmental Engineer - Entry Level

PPM Consultants
Birmingham, AL

Job Title Geologist or Environmental Engineer - Entry Level Job Type Full-time Career Level Entry Level Education Bachelor's Degree Location Birmingham - Birmingham, AL 352…

View Details
Posted 2025-08-27

AUTOMOTIVE TIRE TECHNICIANS

Mavis Tire Supply
Birmingham, AL

Job Description Job Description Mavis Tires & Brakes at Discount Prices - AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus) Put your career into high gear with Mavis Tires & Brakes at Discount …

View Details
Posted 2025-07-19

Flex Force (Part-Time) Warehouse Order Puller

Gulf Distributing Services
Huntsville, AL

Flex-Force(Part-Time) Warehouse Order Puller This position will be part-time/temporary with a flexible schedule. Individuals will choose which shifts they want to work prior to the work week. Availab…

View Details
Posted 2025-08-06

Front Desk Agent Turquoise Place

Spectrum Resorts
Orange Beach, AL

Job Description Job Description Benefits: ~ Employee discounts TURQUOISE PLACE FRONT DESK AGENT Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERV…

View Details
Posted 2025-07-29

Team Member

Dairy Queen
Pelham, AL

Position Overview: A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Fo…

View Details
Posted 2025-07-30

Maintenance Supervisor

Hill Crest Behavioral Health Services
Birmingham, AL

Responsibilities Maintenance Supervisor Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected health care management companies operating through its subsidiar…

View Details
Posted 2025-08-11

Licensed Esthetician or Cosmetologist - European Wax Center

European Wax Center
Prattville, AL

Join European Wax Center as a Licensed Esthetician (Wax Specialist) and be part of a team that prides itself on providing a flawless experience to every guest. In this role, you will use your expert…

View Details
Posted 2025-08-09

Independent Sales Agent - 100% Commission

Lifepro Recruitement
Athens, AL

Job Description Job Description The Rustman Agency is looking for Independent Sales Agents to serve clients nationwide. As a 1099 contractor, you control your schedule and income. This is 100% co…

View Details
Posted 2025-08-13