IT Service Technician II

20051 – IT Service Technician II
Location – Montgomery, AL

CBU: HMMA

Company Overview  

Hyundai AutoEver America (HAEA), the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. 

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. 

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. 

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation. 

PURPOSE

As a Service Technician II, you will be assisting in the installation, implementation, and upgrades of internal systems. They maintain a tracking system for usage evaluation and maintain an inventory of all equipment, hardware, software and supplies. The Technician II troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners.

ESSENTIAL FUNCTIONS

• Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.
• Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.
• Maintain and replace hardware such as computers, scanners, and printers as needed.
• Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.
• Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Basic Qualifications:

• High School Diploma, Technical/College courses, or relevant experience
• 1+ years of IT experience
• Ability to troubleshoot computer software within Windows
• Basic command line experience within Windows

Nice to have Qualifications:

• MES/ERP system trouble shooting experience
• CompTIA A+ certification preferred

Hourly Rate - $20.00 - $30.00 per hour plus OT and Benefits